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Find a Location

L & W Battery has 1 locations, listed below.

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    Business ProfileforL & W Battery

    Battery Rebuild

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1915 Moores Mill Dr, Lanett, AL 36863-2165
    BBB File Opened:
    7/12/2017
    Business Management
    • Mr. William Couple
    Contact Information

    Principal

    • Mr. William Couple

    Customer Contact

    • Mr. William Couple
    • Mr. Wliiam Lynn

    Customer Complaints

    11 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/08/2024

    In early April I sent my ******** battery for refurbishment. ***************************************************************************** I should have realized that this is a shady operation because there is no listed phone number. I never received the battery back. A man named William L*** responded to only two of several emails. Here is the last one—****-24. Hello, my apologies for the delay in response. For some reason your e-mail was going to my spam folder and after I was notified from ****** about the review, I did not catch it. I have your battery shipping out by this weekend, or at the latest this upcoming Monday. I will upgrade the shipping to help make up for the lost time. Tracking information will be provided once it ships. Thank you, William L*** L&W Battery BatteryRebuilds.com This business is clearly a scam. People send them product and money and the company keeps both.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tia B

    1 star

    05/12/2024

    I wish I had researched this company and the reviews as well! I would give zero stars if I could. I sent my turbo battery in to them 4 months ago now. They sent me an email saying it would ship out on Monday, after I inquired where it was? That was 6 weeks ago. I called a couple weeks later and he was super apologetic, saying they were having trouble getting the parts. And no, they hadn't actually mailed it yet. I am at my wits end at this point, I need my turbo fixed!! He sent me an email last week that he was sorry, but he can't get the parts to fix it. That he would send it back, and I would get a "credit" on my next order. Like I would EVER be stupid enough to send anything to them again! I told him I wanted a refund unless he fixes my battery. Radio silence ever since. I am also going to contact the BBB. DO NOT use L&M Battery!! *******************

    Local BBB

    Better Business Bureau serving the Fall Line Corridor, Inc.

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