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ComplaintsforStrickland Brothers Ten Minute Oil Change
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Complaint Details
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Initial Complaint
06/13/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On June 8, 2024, I got my oil changed in my 2013 ****** Prius at Strickland Brothers for $80.23. Soon after I had my oil changed, my skid plate was dragging the ground while driving my car because 4 clips holding it up were missing. These clips had to be removed by Strickland Brothers to access the oil drain bolt. I called Strickland Brothers, and they told me I needed to take my time to come back in and they would fix it. I went back for them to fix my vehicle, and they said they replaced the clips. As soon as I got home, I had someone check to make sure the work was done correctly. Unfortunately, there was only one clip holding the plate up. I contacted the store, and their management ultimately hung up the phone on my fiance, who was trying to help me. I have to go get my car fixed elsewhere now because I do not trust them.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.