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Find a Location

Atlus Pest Solutions has 1 locations, listed below.

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    Business ProfileforAtlus Pest Solutions

    Pest Control Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/14/2013

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers pest control services.

    Business Details

    Location of This Business
    9048 Segers Rd, Madison, AL 35756-3918
    BBB File Opened:
    6/4/2013
    Years in Business:
    17
    Business Started:
    2/6/2007
    Business Started Locally:
    6/1/2013
    Business Incorporated:
    2/6/2007
    Accredited Since:
    6/14/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    25
    Business Management
    • Mr. Chris Eby, President
    • Mr. Matt Summers, Manager
    Contact Information

    Principal

    • Mr. Chris Eby, President

    Customer Contact

    • Mr. Chris Eby, President
    • Mr. Matt Summers, Manager
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/10/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    When I purchased my home last year, the company hired and paid ***** for the first year. I decided to employ another company rather than continue with Altus. I was contacted by one of Altus technicians who no longer works at Altus and told him that I had hired a new company so he didnt need to come out. Next thing I know, I start receiving bills starting in September claiming I owe Altus $350 for bait which their technician never delivered. From September until December I contacted the office at Altus and was told one thing and then another including I dont owe them money but they wanted to track down their bait traps. I was told they would contact me the Tuesday after New Years and havent heard a word. But I did receive yet another bill stating if I didn't contact them in the next 10 days they would be transferring it to a third party for collection. This is harassment and very bad business. No one should have to call as many times as I have to clear this matter up. I asked them to send me in writing that this was cleared up for my records and nothing. That is what I want and these threatening bills to stop. I am fed up with this. I will definitely let my friends who have bought in this subdivision not to use them.
    Read More

    Customer Reviews

    15 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Amy C

    5 stars

    08/12/2024

    ****, our technician, was very professional, communicative, and kind. There was a miscommunication when we were attempting to schedule the appointment with the office, and **** called us to make sure he knew what time he was expected and to make sure he was understanding the message correctly. When he was running late by a bit, he made sure to give us a heads up, which was greatly appreciated. When he was here, he was very professional/courteous.

    Local BBB

    BBB serving North Alabama

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