Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Is this Your Business?
          Share

          Find a Location

          Southern Style Custom Uphostery has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileSouthern Style Custom Uphostery

            Auto Upholstery

            Contact Information

            4405 Halls Mill Rd STE F1

            Mobile, AL 36693-5652

            Get Directions
            Visit Website
            Email this Business
            (251) 751-8106

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            4405 Halls Mill Rd STE F1, Mobile, AL 36693-5652
            Email this Business
            BBB File Opened:
            10/17/2018
            Business Management
            • Owner, Owner
            Contact Information

            Principal

            • Ms. Jamie Beach, Co-Owner
            • Owner, Owner

            Customer Contact

            • Ms. Jamie Beach, Co-Owner
            • Owner, Owner
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/27/2021

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            On 11/6/2020 i gave **** ***** 1000 deposit to ensure a spot in line for him to begin work. **** ***** requested additional 1000 once i brought my interior. I brought **** ***** my front seats and back seat. Total job is 3500 dollars. **** set expectation that once he received the second deposit he will begin work. About four months went by and **** ***** hasn't done anything. After several missed work hours and several visit to the shop **** ***** still hasn't preform any work. I figured if i actually bring the entire vehicle and leave it than maybe he will start work. We agreed it was okay to bring vehicle. Drop vehicle off and **** ***** set more expectation in he will be done in 3 months top. Several phone calls, visits, and texts **** still has not did any work. **** agreed that vehicle will be kept inside once a vehicle was removed as he was waiting on customer. Vehicle is still be stored outside and no work has done. **** has blocked my text messages and phone calls. Now i have to use my girlfriend phone to communicate and continue to make visits. Every visits he set expectations that has never been made. Lie after lie. **** wife text off his phone and few times and stated he was in hospital and has been going back and forth but each time i have pop up at shop and he was there and it was a lie. Today is 12/27/2021 and it has been over a year and no work has been done. He want give me a refund. I feel as i been more than patience and have lost several work hours and gain stress as this situation hasn't got no better. I want to be paid for my days and time lost as i could've gone else where and had the work done. I have proof of all conversation that was made threw text as i cried and begged him to begin work. I have a copy of the contract as he should to. Job was suppose to be done was complete replacement of entire interior. I have also brought material. Nothing has happen and its about to be a new year. Can you please help in this situation. Thank you
            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Michael D.

            08/17/2022

            On July 6, 20222 I went to Southern Style Custom Upholstery to get my seats upholstered. Joey the owner said he can do the job but he needed half of the money for the deposit which was ******. I gave him the money using my **** **** Card. And he said he has to order the leather material and to bring my 2000 Escalade back up there on July 20, 2022. So I went up there on July 20th and he said the material have not come in and he said come back up there on July 27. So I went back up there on July 27th and he stated that the supplies still did not come in and he said he will call me when the supplies come in. I ask him for my money back and he said he don/t give refunds. Today is August 17th and I have not heard from the owner of this shop not one time. I am the one who always initiated all the text and calls and he never replied back. This place has ripped me off and I want my money back. I'm a retired disabled veteran and I thought about taking matters in my own hand but i think ill lose everything if I do. I warning any consumers don't patronize this business because you will get ripped off. His initial customer service was great until he got my money and he showed his true colors afterwards. Out of all my 54 years of living I never been ripped off like this business did me.

            Local BBB

            BBB Serving Central & South Alabama

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.