ComplaintsforSET/WOFC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/18/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am writing urgently to address inaccuracies on my credit report caused by the disclosure of my personal information to credit bureaus, resulting in significant financial and emotional distress.As stated in 15 USC 1681 Section 602, I have the right to financial privacy and expect my information to be treated confidentially.Additionally, under 15 USC 1681 Section 604(a)(2), a consumer reporting agency cannot share account details without my explicit consent, which I have not provided.The discrepancies associated with SETFWOFC have negatively impacted my financial standing and need immediate correction.Compliance with 15 USC 1666(b) is also essential, as it prohibits creditors from treating credit card payments as late under certain conditions.For your reference, my account details are:Account Number: ***********I request a thorough review of my account, prompt correction of the credit report inaccuracies, and strict adherence to federal laws governing my information.Failure to address these concerns promptly may result in legal action. I appreciate your immediate attention to this matter.Sincerely,************************************Business response
08/06/2024
Better Business Bureau
Serving ******* and *************
PO Box 55268
************** 35255
Re: Case # ********
Better Business Bureau:
We received the referenced complaint case regarding the account for the customer referenced above.
We have completed our research and responded directly to the customer via the U.S Postal mail service on August 6,2024. Please allow time for that correspondence to be received. For confidentiality reasons, we're unable to provide you with more details.
We strive to provide the best possible service and appreciate the opportunity to respond.
Respectfully,
Customer ***************Initial Complaint
10/31/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt SETOYOTA FIN DBA OF WOFC. I have no current legal binding contract with this company. When requested they was unable to provide. This is a violation of my rights and I demand that this debt be completely removed.Business response
11/13/2023
Better Business Bureau
***********************************
********************************************;
Suite 410
**********, ** 35205
Re: Complaint ID# ********
*******************************
Better Business Bureau:
We received the referenced complaint case regarding the customer referenced above.
We have completed our research and responded directly to the customer via the U.S Postal mail service on November 14, 2023. Please allow time for that correspondence to be received. For confidentiality reasons, we're unable to provide you with more details.
We strive to provide the best possible service and appreciate the opportunity to respond.
Respectfully,
Customer Care Department
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
PO Box 91614
Mobile, AL 36691
Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.