Business ProfileforBig Bill's Appliance Service

A lady came Tuesday, Jan 31,23 and took my washer apart and said it needed hose she didnt have the parts, and just said a quote for the repairs but never said it would cost for the quote she said shed be right back early in the morning. Well she never came back, left it taken apart with sharp edges on the outer box and the gears and sharp edge around it exposed as well as a puddle all around it where the drain broke when she pulled it out which wasnt broken or leaking when I ran it, just wouldnt spin. When I called to let her know I needed to just purchase one she then proceeded to tell there was a trip fee. She didnt leave a bill for the trip fee when she left nor did she tell me about a fee. Im a single mom so I cant take them to a laundromat in this area its very dangerous and I cant afford a fee for the train wreck that was left here. I did more work clearing it all out and my daughter almost climbed up In between the box and the internal part of the washer and the edge while I was cooking. According to other reviews on here Im not the only person they tried to scam out of a trip fee without doing any work. I could file a lawsuit for the dangerous conditions but Im only asking to not be charged for this train wreck left in my home endangering my small child