ComplaintsforKYX, LLC
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Complaint Details
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Initial Complaint
05/25/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
ORDERED ITEMS FROM THE COMPANY, WAS SENT PRODUCT ORDER, BOX WAS DAMAGED, REACED OUT TO AMAZON AND THEY HAD STATED TO REACH OUT TO KYX TO GET THE CORRECT BRACKETS, AS I HAD WRONG PART TO INSTAL MY ASSIST STEPS ORDERED GOR MY TRUCK. i HAVE MUTIPLE EMAILS, STATING THEY WOULD SEND ME THE BRACKETS AND THE COMPANY HAS NO BEEN RESPONSIVE SINCE TELLING ME THEY WERE SENIGN THEM. i HAVE A $600 ITEM NOT USABLE, AS I AM MISSING HARDWARE AND BRACKETSInitial Complaint
12/23/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Their billing practices have been very questionable. With the company sending harassing e-mails and threatening messages. I plan to file a complaint with the ** office where they are located and with my state as well. The service has been negative and not worth the money paid for their subscription. Almost every day throughout the month of December, I received threatening emails from the company due to a late subscription payment which also threatened legal action. I want other potential customers to know they type of company that they're getting involved with and to avoid them at all costs.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.