ComplaintsforKids Street Urgent Care
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/07/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I took my niece to this urgent care location at 10am, checked in was Called to come back and check in again 1 hour and 42 minutes later after coming back for the second time no one was ************ desk to greet anyone and my niece waited sick for 3 hours before she was seen. One of the nurses by the name of ****** stated that if we didnt want to wait like we did we should have went up the street to another location, she proceeded to be very argumentative and very very rude. She seemed as she was having a bad day and her tone and attitude was so rude she took it upon herself to not service my sick niece because she didnt feel like dealing with it there is no way she should be working in a health pediatric environment with that type of rude behavior. I will not like this to act only as I complaint I would like to never see ****** treat another sick patient or worried parent/guardian in that way again. I would expect some disciplinary action and for some one to contact me regarding this issue.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.