2 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Pissed C
1 star03/20/2023
Old broken and dirty chairs and tables. Dirty tents with holes in them. Rude employees who drink on the job break and steal customers property most of them are felons. ******* the owner and her daughter ******* threatened to call the cops on me if I did not pay after a job because their employees busted my water main and said nothing to me about it and ruined my whole event. They have problems paying employees to I think. I would never waste my money on this they are a lot better options.
Brendle Rentals Response
03/22/2023
This review was written by an employee that no longer works for Brendle Rentals (as he sent us an email yesterday to alert us). And yes we did have to call the police and have him escorted off of our property.Review from Alice Mims
1 star09/15/2021
The customer service was horrible. I placed an order for 8 6ft tables and received 6 8ft tables for my mom's 80th birthday celebration. Upon receipt of the invoice, I contacted the company to inform them the order was incorrect and was assured they had made the change and they even charged me for the change. When the individual picked up the tables, they were the wrong tables. The store rep stated the driver should have checked the order before leaving the store. My table cloths did not fit the tables, I did not have enough tables for my event. I contacted the store on Monday because they were closed on Saturday and the store representative was not compassionate about the mishap. She only stated the pink slip should have been checked before leaving the store. First, the wrong tables should not have been picked up if the order had been corrected. Evidently, the store workers were not aware of the change and put the wrong items to be picked up.
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