Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Parnell & Parnell has locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    ComplaintsforParnell & Parnell

    Lawyers
    View Business profile
    View Business profile

    Need to file a complaint?

    BBB is here to help. We'll guide you through the process.

    File a Complaint

    Complaint Details

    Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

    Filter by

    Showing all complaints

    Filter by

    Complaint Status
    Complaint Type
    • Complaint Type:
      Billing Issues
      Status:
      Unanswered
      I do not owe The Parnell Law any money...I have no contract with them and they can not validate debt with wet signature or contract with them with wet signature.
    • Complaint Type:
      Billing Issues
      Status:
      Unanswered
      I am filing a complaint against Parnell & Parnell, **** for a debt that they are alleging is mine. I have no knowledge of this debt and requesting the following information from Parnell & Parnell, P.A.. As a third-party debt collection agency, you are required by law to send me the original contract agreement proving that this debt is in fact mine. I am also requesting that you send your chain of title and errors and omissions policy number proving that this debt is mine. As a consumer, I know my rights and that it is against the ***** to collect on a debt that you cannot prove. Because of this, Parnell & Parnell P.A. has willfully and negligently used my non-public personal information without my consent and is therefore deemed as fraud. I am demanding that you prove the documents that have been requested or delete and dispute the following debt. I am giving you 30 days to do this per the law.
    • Complaint Type:
      Billing Issues
      Status:
      Unanswered
      account paid in full 1 year ago and company still has not released judgment lien in Forsyth county Georgia. Jefferson Capital has acknowledged in writing through email and documents that the account is satisfied. They have passed me around to 3 law firms that supposedly would be able to get the release. After weeks of trying to make contact I was contacted by ****** ******* with ******* and ******* and he assured me that this would be taken care of. He sent me a release that was supposedly sent to release the judgment. He claimed that it had been sent several times by mail. After forwarding me a copy I responded that the release was sent to Cobb county which is the wrong county entirely. The lien is in Forsyth county. He then sent me another court document that had the right county on top and stated that it was sent correctly. I contacted Forsyth county and they assured me that it still has not been received. I can provide all documentation. ****** ******* will no longer respond
    • Complaint Type:
      Billing Issues
      Status:
      Unanswered
      My wife and I have been paying on a collection sent to them from ***** College for the past two years, which was supposed to be completely paid in June of 2021. There has been no statements, formal paperwork, and when we call the office they never answer the phone, and the few times they actually answer the phone, they never can find the account for my wife, and tell us a different story or amount left to pay and different accounts every time. We have no idea what's even going on and can't even get anything showing the accounts and that it has been paid off. And she needs this fixed so we can be back in good standing with the college that sent the collection so she can finish school.
    • Complaint Type:
      Billing Issues
      Status:
      Unanswered
      IN 2018 I PAID OFF A JUDGEMENT SETTLEMENT THROUGH THIS LAW FIRM. THIS LAW FIRM WAS SUPPOSED TO FILE A RELEASE OF LIEN WITH THE COURTHOUSE IN THE STATE THAT I RESIDE IN. I REQUESTED THIS SEVERAL TIMES IN 2018 VIA EMAIL AND PHONE CALLS. I WAS TOLD IT WAS DONE. IN AUGUST 2021, I HAVE BEEN TRYING TO SELL SOME PROPERTY AND HAVE BEEN UNABLE TO BECAUSE THE LIEN WAS NEVER FILED RELEASED. I CONTACTED BOTH THE LOAN COMPANY AND PARNELL AND PARNELL TO GET THIS MATTER RESOLVED. I WAS TOLD BY THE LOAN COMPANY (ONE MAIN FINANCIAL) THAT THE ATTORNEYS WERE SUPPOSED TO DO THIS. THEY SAID THEY CONTACTED THE LAW FIRM ON BEHALF, AS WELL AS MYSELF FOR A FEW DAYS, AND STILL NO RESPONSE. IT IS REALLY SAD THAT PEOPLE DO NOT DO THEIR JOBS, OF COURSE EVERYONE MAKES MISTAKES OR CAN OVERLOOK SOMETHING, BUT WHEN SOMEONE CONTACTS YOU 3 YEARS AFTER THE FACT AND CANNOT GET AN ANSWER OR GET THE RELEASE FILED, IT IS VERY DISCOURAGING AND UPSETTING. I CANNOT FILE THE RELEASE...ONLY THE LAW FIRM CAN. WAITING!!!!!

    Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.