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Find a Location

InTown Movers has 1 locations, listed below.

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    Business ProfileforInTown Movers

    Moving Companies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    532 Legends Dr, Montgomery, AL 36116-6586
    BBB File Opened:
    5/11/2016
    Alternate Business Name
    • InTown Movers / Long Distance Movers
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    2 Customer Complaints

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    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mary C

    1 star

    01/04/2024

    I wish I could give a zero star. ******* is the so-called owner and is a downright scam artist. He's only concerned about collecting payment, which he will intentionally misquote. He requires payment up front (cash, cashier's check, or cashapp), then a little into a move he will leave pretending that he has to go scope out another job, where in reality he's going to immediately cash the cashier's check leaving his workers to complete the move under his obvious pre-discussed instructions to not pick up additional items from a storage unit as promised to ensure a full truck load. I paid him $800 on 1/2/2024 to move me from an apartment to a house. I had been communicating with him for a couple of weeks explaining that I also have a items in a storage unit that I wanted loaded, and that's why I chose his "Truck Load" option. They started out packing the truck neatly, making good use of the available space. Shortly after he left, his remaining guys continued loading. Toward the end they said they wouldn't be able to go by my storage unit because the truck didn't have enough space left. When I looked at the truck and saw how the final items were just thrown in, I was in disbelief. I realized then that I had been taken advantage of and that their plan was never to pick up items from my storage unit. I let the workers know my disappointment and that I realized that I had been deceived. I tried calling ******* but the call would never go through. His workers told me that it was going to be hard to reach him. They said that this is what he does all the time, and they appeared to be "somewhat" remorseful. Sadly, ******* lives in the same apartment complex that I am moving from. I have tried to contact him repeatedly but once he collects your payment, he blocks your calls. This tells me that he knows that his practice is deceptive. In my opinion, he is a "shady, sneaky, deceptive" person all around. Do yourself a favor and choose another moving company.

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