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Find a Location

Southeast Pool Builders has 1 locations, listed below.

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    Business ProfileforSoutheast Pool Builders

    Pool Supplies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1425 I85 Pkwy STE G, Montgomery, AL 36106-2860
    BBB File Opened:
    8/26/2015
    Years in Business:
    14
    Business Started:
    3/1/2010
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Rob Keesee, Owner
    Contact Information

    Principal

    • Mr. Rob Keesee, Owner

    Customer Contact

    • Mr. Rob Keesee, Owner
    Additional Contact Information

    Fax Numbers

    • (334) 466-9098
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring a pool contractor

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/22/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    On January 31, 2023 I emailed *** at Southeast Pool builders 2 vinyl liners that we wanted installed. Option 1 and an Option 2 if 1 wasn't available. Unfortunately, 4 months later on 4/25, *** and Southeast Pool Builders installed a liner that wasn't either of the 2 we picked. I immediately informed *** of issue and requested refund via email, text, VM, and phone. *** responded with our liner was no longer available. Basically for 4 months, he never felt need to consult us about the liner not being available and simply decided on his on liner for us. Now, I'm asking for assistance to get the refund of $10,000, so we can find a reputable company to reinstall the liner. We are now a month since the installation happened and *** will not return calls, emails, etc. Please help me get this refund and also ensure he doesn't continue to rip ******* citizens off.I attached email as image proving notification. Thanks,*******************

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Janet M

    1 star

    07/18/2022

    If I could do no stars he would be a no star this was the worst job it took them forever in one month the lights went out on my pole he would never come and fix that the concrete they put around my pool cracked and is now sinking the mortar they put around the rocks around the pool was put in to dry apparently and it is all cracking my waterfall is now lopsided nearly 1 inch higher than the pool concrete service it’s probably just going to fall over soon he has been called and called and called this has been going on for two years now he let his ******* guy come and ““ pressure wash the concrete which did not need to be done we had already washed it down no need for pressure washing and they left indented streaks in the concrete I mean big Swishers andSwirls dug into the concrete all around the entire pool. Then he was going to come back and fix that well now I see he’s even changed his company name to ecological pools. His employees told us the reason it took him so long to get our pool done is during the time he was building hours he was building himself a big giant pool at his house and using his employees for that so they didn’t have time for My pool. I live in Auburn if you want to come see what I’m talking about come on. I did pay $**** and have a wonderful company called ** ***** ******** come and put a finish on my room and concrete and it looks beautiful I’m still waiting for the pool to fall off the side of the hill though because we told him it should be probably packed harder and he said no it would be fine. He is an *****. All he wants is to get his money and get gone and then you never can reach him again he will not answer his phone he will not answer his text horrible business person horrible. If anybody else wants to join me I am going after him on a class action lawsuit because I have found several people so far in Auburn that he has done the same thing too. My name is Janet M******** you can find me on *******k.

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