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ComplaintsforBama Used Auto Parts, Inc.
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Complaint Details
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Initial Complaint
10/19/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
In March 2022, I purchased a Murano transmission from Bama Used Auto Parts for $550.00. It did work so I returned it and received another one. That did not work. I returned it and *** the owner told me he will get another in a few weeks. I called numerous times and he kept saying that one was coming in. He never called nor did he return my money. I have been to his establishment 6 times in the last 2 months for a refund because I got another transmission for my Murano. *** the owner refused to refund my money even though he sent me to ******* to pick it up but when I got there, he had not sent it. I called him and told him I was coming for my money. He told me not to come to his business anymore and that he does not have any money to repay me and not to call him anymore. He hung the phone up and refused to answer anymore of my calls. He only answers if I call from another phone number but when he realizes it is me on the phone he hangs up.Initial Complaint
03/23/2022
- Complaint Type:
- Billing Issues
- Status:
- Resolved
I tried 2 motors from him and neither one was good and he won't give my money back he just keeps talking bout wait till he get another motor but it's not my money it's a customer money and they want their car fixed so can you please help me get my money back before I take him to courtBusiness response
04/20/2022
Consumer Response /* (2000, 9, 2022/04/14) */ He gave me my money back, he's a good guy when u get to know him
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.