ComplaintsforPawn Daddy
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Complaint Details
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Initial Complaint
08/30/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Checked in a U-haul Truck. Business website said 10 to 6 for operating hours. Attempted to turn truck in I was 15 minutes early. Waited till 10 after as I had other appointments to cut on power and water to new residence. I dropped key in his night drop. My wife called later that day to make sure all was okay. He was very rude to her on the phone. I then went down to discuss. I caught him in several lies. I said I was calling U-haul to get things straightened out. He started cursing me and was very rude trying to run charges on the turn in that I knew to be false. I called U-haul to complain, but also feel they also did not take me seriously. I am a 26 year Army VET with 7 combats tours so when I say my word is my bond it is. I fully expect something to be done about this. MSG ****************************** ************* Army Retired
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.