Business ProfileforFlat Branch Outdoors

Business Info:On January 13, 2022 I, ***************************** placed an online order threw Flatbranchoutdoors.com. I placed an order for one Flat Branch trucker hat camo ($20.00), and one The Solitude 2.0 saddle ($219.99). Shipping was $11.75. The total amount for the order was $****** with a $22 off coupon. I used my ************** card to pay for the items. The payment was taken from my account. The order confirmation email advised that an email would be sent when the items has been shipped. I have not received any emails regarding my order status. I have not received the items. On June 27, 2022 I sent an email inquiring about the status of my order. I received no response. On June 29, 2022 I sent an email inquiring about the status of my order. I received a generic email that did not obtain to the status of my order. On July 2, 2022 I sent an email requesting a refund. I received no response. On July 9, 2022 I sent an email inquiring about the status of my order. I received a generic email that did not obtain to the status of my order. On July 12, 2022 I sent an email inquiring about the status of my order. I received no response. Over the past several months I have also made several phone calls to the company and left several voice mails. No one has answered the phone nor returned a phone call. The number I contacted is *************. I have seen on ******** where everyone is having the same problem with the company. When attempting to go to the website, Flatbranchoutdoors.com, it no longer exist. Cost impact: ****** Date of Incident Transaction: January 13, 2022