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Find a Location

Heart of Dixie Amusements, LLC has 1 locations, listed below.

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    Business ProfileforHeart of Dixie Amusements, LLC

    Amusement Devices

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Heart of Dixie Amusements, LLC is a dart supply and coin-operated vending equipment provider in East-Central Alabama.

    Products & Services

    Coin Operated Equipment, Dart Boards, Pool Tables, Juke Boxes, Sales, Installation, Rental, Repair

    Business Details

    Location of This Business
    10640 Boiling Springs Rd, Ohatchee, AL 36271-6378
    BBB File Opened:
    7/29/2019
    Years in Business:
    8
    Business Started:
    11/18/2015
    Business Incorporated:
    11/18/2015
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Darren Genz, Owner
    Contact Information

    Principal

    • Mr. Darren Genz, Owner

    Customer Contact

    • Mr. Darren Genz, Owner
    Additional Contact Information

    Fax Numbers

    • (256) 892-5622
      Primary Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/12/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    Purchased an item through the Shop App for $47.99 plus $11.55 for shipping on 1/2/2024. Received an email making the statement that the item was now $64.99. That was it. Nothing further. Replied and asked what the email was about and received a subsequent reply asking me to pay an additional $17 for the item. When I let them know they needed to honor the sale they cancelled the sale and refunded my money. They took a week to do this. Told me it was an inventory problem and the prices went up and when I wouldnt pay they cancelled the order. Im seeking the sale to be complete as agreed at that sale is a contract legally. Important to note it was not a pricing error. It was a correct price at the time of sale.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving Central & South Alabama

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