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Find a Location

ECA Construction has 1 locations, listed below.

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    Business ProfileforECA Construction

    Home Improvement

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    204 Ellen St, Oneonta, AL 35121-2720
    BBB File Opened:
    4/27/2020
    Years in Business:
    7
    Business Started:
    11/4/2016
    Business Incorporated:
    11/4/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Contact Information

    Principal

    • Mr. Edgar Alfaro, Owner

    Customer Contact

    • Mr. Edgar Alfaro, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: How to make your next home improvement project a success

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/28/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Hired company to complete renovations to my home. Asked for laminate flooring to be installed in a basement living area. Manufacturer instructions were provided in the boxes of wood that were purchased by me, the homeowner, and asked that they be installed with ******************* and silicone at the edges as the instructions stated. They were not. Laminate flooring installed in bathroom and asked the same as far as following instructions provided by the floor manufacturer. They were not. The subfloor was not prepared as stated in the instructions and the floors bounce and dip and are installed so poorly. The shower kit was purchased by me and installed backwards and water spills all over the floor when shower is turned on and I was told by *****, the owner, that next time you need to stay out of it and let them do their job and was expected to pay more money after $8500 was already payed for the job for his guys to come back and fix it the way the provided instruction manual said to. They threw away an important part to the the shower, the threshold that is supposed to be screwed into the pan and when looking for it in their many trash bags that were left in my driveway, I found a case of beer with empty beer bottles on my property left by his crew. I came back home to a piece glued to the floor of the shower to act as the threshold on the wrong side of the shower that in no way kept water in the shower and did not solve the problem.Company Owner offered to return money for poor work but no money has been returned. My husband responded to the text message with the offer stating whatever he felt like was appropriate. I would like an explanation of charges as to why I paid him $8500. I do not feel like the return in work I received is $8500 worth. I purchased the flooring used, ******************* that was not used, silicone used, and shower kit and have the receipts. I will be spending much more to repair all of their mistakes.
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    Customer Reviews

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    Local BBB

    BBB Serving Central & South Alabama

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