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Find a Location

Opelika Town Automotive has 1 locations, listed below.

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    Business ProfileforOpelika Town Automotive

    Auto Repairs

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3403 Pepperell Pkwy, Opelika, AL 36801-6019
    BBB File Opened:
    12/13/2018
    Contact Information

    Principal

    • Mr. David McCollum

    Customer Contact

    • Mr. David McCollum

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    07/05/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I took my truck to Opelika town automotive in may because my ac wasn’t working and I had a p0420 code .I told one of the technicians there that a few mechanics told me that I needed a new exhaust manifold since it was attached to the catalytic converter .I received a call call for opelika automative technician that he only seen one catalytic converter and that he removed the one on the bottom of the truck.When I picked up my truck I paid Opelika automotive $992.15 .I got in my truck and I left.I noticed I started feeling dizzy and sleepy so I pulled to the side of the road let my windows down and got out for a few minutes and then looked under my truck to make I didn’t see any visible exhaust leaks.I went to go fill up gas tank and that’s when my ac quit working efficiently cooling down the truck.I took my truck back to opelika and told a mechanic about the problem and he showed me where the weld came apart on the catalytic converter.I also noticed they replaced my catalytic converter and it’s a straight pipe.I told them we agreed on swapping out for another catalytic converter.They replaced my catalytic converter with the incorrect one now my truck is overheating and my truck keeps saying change oil even I did an oil change 2 months prior to going to their shop.The p0420 code is still there but they tempered with the check engine light to make it go off.The new Ac compressor is making a loud rattling noise and not cooling truck as it should.please help me get a refund so I can take my truck to a honest and reliable mechanic or please enforce that opelika town automotive fix my truck.I’ve paid their fee and they made faulty repairs to my truck causing damage.

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    Better Business Bureau serving the Fall Line Corridor, Inc.

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