ComplaintsforOpelika RV Center
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Complaint Details
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Initial Complaint
01/26/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
This company falsely reported that it needed money for the state of Alabama and took it from me Then when I got the RV back to my home state of ********, we were told that this was a lie and ******** and Alabama dont share the state tax. The ******** state office stated that I was given false information and my bank was also misled. I have had the state of ** local official reach out and he and I were told by the company that they would refund me. This was told to me in May of 2022. The ** Local official told them that they were responsible for the funds taken from the bank and the funds taken from me in a separate check. They agreed. To date I have reached out over 20 times by phone and via emails. There was again a promise to make it right and it was never done. I filed a police report with the local police office and am fighting with them to assist. I was told that many people from out of state buy there and I feel that this happens alot and no one notices. This is unethical and illegal to misrepresent the State of Alabama and falsify banking information. Basically stealing from the consumer. I also contacted the state of Alabama and they clearly stated it is the companies obligation to pay me back as this was mis representation. I feel that this needs to be public knowledge so buyers can beware and ensure this does not happen to themBusiness response
01/26/2023
At the time of purchase the state of Alabama required the customer to pay 2% sales tax to the state of Alabama. The tax code changed July 1 2022. The information that ******** has given is 100% false. This tax code can be found on line @ Alabama sales tax. We are not under the same tax code as the auto industry.
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BBB Rating & Accreditation
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.