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Find a Location

Minton Auto & Truck Center, Inc. has 1 locations, listed below.

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    Business ProfileforMinton Auto & Truck Center, Inc.

    Auto Repairs
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/6/2018

    Years in Business: 38

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Based on information provided, this company offers auto, truck, trailer and RV repairs.

    Business Details

    Location of This Business
    5207 US Highway 78 W, Oxford, AL 36203-6116
    BBB File Opened:
    12/5/1996
    Years in Business:
    38
    Business Started:
    4/10/1986
    Business Started Locally:
    4/10/1986
    Business Incorporated:
    4/10/1986
    Accredited Since:
    9/6/2018
    Type of Entity:
    Corporation
    Business Management
    • Mr. Donnie Minton, President
    • Ms. Jessica Mathews, Office Manager
    Contact Information

    Principal

    • Ms. Jessica Mathews, Office Manager

    Customer Contact

    • Mr. Donnie Minton, President
    • Ms. Jessica Mathews, Office Manager
    • Mr. Sonny Minton
    Additional Contact Information

    Fax Numbers

    • (256) 835-0507
      Primary Fax

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/12/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    In early 2020, I purchased a travel trailer from Minton RV thru my brother-in-law who was an employee at the time. I also paid additional money to Minton RV to have services and repairs done to the camper to make it usable and/or more enjoyable (i.e. standard service, minor misc. repairs, and a new awning installed). At the time of purchase, I WAS made aware it was a salvage title and I was fine with this. After the work was completed (around $****, see attached PDF ) I was given the title and a bill of sale and was told to take it to the DMV and they would transfer it into my name. However, when I got to the DMV they informed me the title status showed SALVAGE but in order to transfer it to my name it had to show as REBUILT. Until Minton RV corrected this, they could not move it into my name and issue a registration tag. I took the title back to Minton and they assured me they would get this problem corrected. I soon learned that to get it changed to rebuilt, the State of Alabama had to do an inspection on it to confirm it was road-worthy. Unfortunately, all of this occurred right before the COVID-19 pandemic began and this is what I was initially told as being the cause of all delays. From then until now I have been given excuse after excuse as to why they have not been able to get me a title, mainly putting all blame on the titling office in Montgomery. In addition, I have since spent several thousand dollars as well as a few hundred personal man hours remodeling this camper and it resembles very little the camper I bought back in late 2019. I have also contacted the main titling offices in Montgomery. In addition to confirming they have not received ANY title paperwork from Minton RV for the trailer with my VIN, there is THERE IS NO REASON WHY THEY CANNOT SUBMIT THE PAPERWORK to get the title status corrected and issued to me. Minton RV has since quit returning my calls and texts.
    Read More

    Customer Reviews

    0 Customer Reviews

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