Business ProfileforThe Driveway Doctor of Alabama

On or about 2/21/2022, an agreement was made with ***** *******, to install an asphalt driveway, with side parking areas, totaling approximately 17,000 square feet. Asphalt was to be two inches thick, with appropriate base material, and included paving an area adjacent to the mailboxes on the side of the road, to facilitate a vehicle approaching and departing without encountering an unpaved surface. A specific area was clearly marked to be paved for future installation of a large carport. This area was to be 36 feet wide. The total price was agreed to be $******. Work commenced on March 1, 2022, and I paid Mr ******* $******, at his request, as an initial payment. On March 2, 2022, I was not at home, and Mr ******* telephoned me, asking for payment of the balance, saying the job was completed. At his request, we met at a bank in ****** ******* where I withdrew $****** and paid Mr ******* the full balance. The following day, I inspected the paving and found that the area intended for a carport was not paved 36 feet wide, but only about 34 feet wide, not wide enough for the carport on order. Also, the back of the carport area was about a foot short of the clear markings I had provided. In addition to these shortages, the approach area to the mailboxes was only about 2/3 of what was required. Mr ******* returned to the site the next day, March 4, 2022, as he was still in the area, doing other paving jobs. He took full responsibility for the problems, and promised to return and correct everything within the next two weeks. He has never returned, and has blocked my phone calls and failed to respond to my text messages. The preferred resolution would be for Mr ******* to correct the shortcomings in a timely manner, giving preference to a customer who has fully paid, over later commitments. A two week period I would think sufficient. Failing that, I request a refund in the amount of $****, which is 15% of the total paid, and what it would cost to have it finished.