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          Jack's Garage & Radiator has 1 locations, listed below.

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            Business ProfileJack's Garage & Radiator

            Radiator

            Contact Information

            2727 Pelham Pkwy

            Pelham, AL 35124-1704

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            Email this Business
            (205) 664-8300

            Customer Reviews

            3/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 32

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            Based on information provided, this company offers auto and truck repair services.

            Business Details

            Location of This Business
            2727 Pelham Pkwy, Pelham, AL 35124-1704
            Email this Business
            BBB File Opened:
            8/1/1992
            Years in Business:
            32
            Business Started:
            11/1/1991
            Business Started Locally:
            11/1/1991
            Date of New Ownership:
            10/1/2015
            Type of Entity:
            Sole Proprietorship
            Business Management
            • Mr. Sandy McCay, Owner
            Contact Information

            Principal

            • Mr. Sandy McCay, Owner

            Customer Contact

            • Mr. Sandy McCay, Owner
            Additional Contact Information

            Fax Numbers

            • (205) 664-8217
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/08/2021

            Complaint Type:
            Billing Issues
            Status:
            Answered
            May 26, 2021 $1599. 53 Air conditioning repair They failed to reconnect the condensation drain. Car eventually filled with water and condensation. Interior mildewed. Carpet ruined. Called them to see if they knew what problem could be. They said no, they had no idea. Finally found a company named ******** to come out to house and determine the water source. They found the disconnected hose. This company only find leaks they do no do water clean up. The man was nice enough to get what water he could out of the car. We tried to air out using fans and a heater. Didn't help. Took to a detailer and had a disinfectant bomb discharged, carpets cleaned, disinfected and dried. I told Jacks garage (*****) what had happened. He said they would not pay for clean up, only for ********. I send several emails asking them to be fair with us and pay for the damages. Last one today. They refused. We are elderly and my husband had to take time off from work to follow me to the detailer. I am on Social Security. This is very upsetting. I hope you can help us.
            Read More

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Phillip B

            05/28/2024

            Please do not take your vehicle over priced and leave parts unfasten to sabotage your vehicle. Very poor customer service and broken down cars throughout the property and driveway. This should be a tail sign that your vehicle should not go to this business for any type of repair.

            Jack's Garage & Radiator Response

            05/30/2024

            ******* we repaired what you tried to fix and another one of your repairs came apart at ******* in the parking lot I dropped everything drove to you left got parts came back and fixed it for you NO CHARGE you even went as far as to try to return your old part to the parts house we purchased it from yes they called us when they denied the refund we try to help our customers that is why we are here do not ever call or come back to my shop. ********************* OWNER OPERATOR
            Read 1 More Customer Review

            Local BBB

            BBB Serving Central & South Alabama

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