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Customer ReviewsforSouthernDry Waterproofing & Foundation Repair Specialist
137 Customer Reviews
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Review from Donny F
5 stars07/19/2024
My experience with SouthernDry *********************************************** Repair was extraordinary in every aspect. I called the company and relayed my issues with my foundation. The company within 24 hours scheduled an appointment with a project estimator (****). Upon arrival he explained all the issues, corrective actions needed, and a cost for installing piers. The cost I later learned was below the national average. The project began three days later. The crew was absolutely amazing and very detail oriented. Five piers were installed and everything loaded back onto the truck within 3 1/2 hours. My advice....don't need to call any other company to resolve foundation issues!!! The communications and service provided was beyond 5 STARS!!Review from James B
5 stars07/02/2024
I was very impressed with all the work done & the quality of the work. Great communication skills daily until the job was done.SouthernDry Waterproofing & Foundation Repair Specialist Response
07/12/2024
Thank you so much for your kind review, *****! We're thrilled to hear that you were impressed with the quality of our work and our daily communication throughout the project. Your feedback means a lot to us, and were glad we could meet your expectations.Review from Duane H
5 stars06/15/2024
Southern Dry came out twice for a quote because the ignorant homeowner, that's me, changed the scope of the basement project. They quoted me the best price, they did exactly the work they said they would do, and they cleaned up afterward. My basement is forever dry now. An excellent company to work with. I highly recommend them. Don't be alarmed that they are 30% less than the guys who do TV commercials.SouthernDry Waterproofing & Foundation Repair Specialist Response
06/28/2024
Thank you so much for your glowing review, *****! We're thrilled that you had a positive experience with SouthernDry. Providing the best price, delivering on our promises, and ensuring a clean-up afterward are all part of our commitment to excellence. We're glad your basement is now dry for good!Review from Terrell B
5 stars06/08/2024
Working with SouthernDry was a great experience. They were knowledgeable, customer-oriented, and did excellent work. I highly recommend them for crawlspace water remediation.SouthernDry Waterproofing & Foundation Repair Specialist Response
06/28/2024
Thank you so much for your positive feedback, *******! We're delighted to hear that you had a great experience with SouthernDry. Providing knowledgeable, customer-oriented service and delivering excellent work are our top priorities. We greatly appreciate your recommendation for crawlspace water remediation.Review from Sarah G
5 stars06/04/2024
Wow! This company provided me with great service! From the first meeting for an estimate, through the contracting process, through installation, and through completion, every one of the Southern Dry employees were helpful, informative, caring, patient, and professional. Every single encounter in person or by phone made me feel I was in good hands.We had some complications just as the project was finishinga new plumbing leak was found (not Southern Drys problem, but they worked with me to talk with the plumbers). That problem took a few weeks to resolve, but they maintained communication and waited for the problem to be resolved. Then they came back, weeks later to make sure the crawlspace was sealed and perfect. And it is!Every plumber or electrician or contractor who looked at my crawl space in the meantime expressed how impressed they were by the amazing job Southern Dry did to encapsulate my crawl space. They all said they had never seen a better one. And several said you really hired the right people to do that job.I cant express enough how impressed I have been with this company. I look forward to a continuing relationship with them through the years.SouthernDry Waterproofing & Foundation Repair Specialist Response
07/12/2024
Wow! Thank you so much for your incredibly detailed and glowing review! We are thrilled to hear about your positive experience from the initial estimate to the completion of your project. Our team strives to be helpful, informative, caring, patient, and professional, so its wonderful to hear that this was reflected in your interactions with us. Hearing that other professionals were impressed with our work means a lot to us. Your satisfaction & praise reinforce our commitment to providing exceptional service and we look forward to continuing our relationship with you in the years to come!Review from Lacey G
5 stars06/03/2024
Southern Dry was wonderful from beginning to end. All concerns were addressed and Im so happy with the results.SouthernDry Waterproofing & Foundation Repair Specialist Response
07/12/2024
Thank you so much for your wonderful review, *****! Were delighted to hear that SouthernDry was able to meet your expectations, your happiness with the results is our top priority.Review from Teresa W
5 stars05/31/2024
Every aspect of my foundation work - from sales to office to financing assistance to installation crew - was beyond my expectations. In this day of no customer service this was a refreshing experience in the opposite direction. I would be happy to recommend Southern Dry.SouthernDry Waterproofing & Foundation Repair Specialist Response
07/12/2024
We are thrilled to hear that every aspect of your foundation work exceeded your expectations and that you had a refreshing experience with us, ******. Your recommendation means a lot to us, thank you for choosing SouthernDry!Review from Amy W
5 stars05/30/2024
In fall of 2020, we had multiple companies provide us with a quote for encapsulating our crawl space and providing supports for an uneven floor. Southern Dry was by far the most professional and knowledgable company. For four years, they have been responsive to any need we had. Just recently, we needed on of the drains in our yard moved. My husband is hard to please when it comes to his yard, but he raved about how he couldn't even tell where the old drain was. I highly recommend this company. They have stood behind their work and have always been professional and courteous.SouthernDry Waterproofing & Foundation Repair Specialist Response
07/12/2024
Thank you so much for your detailed and positive review, ***! Were delighted to hear that our professionalism and knowledge stood out to you from the beginning and that weve continued to meet your needs over the years. Your recommendation and satisfaction with our work are important to us and we look forward to continuing our relationship with you guys in the years to come!Review from Derrick W
5 stars05/24/2024
I recently had my crawlspace encapsulated by Southern Dry, and I couldn't be happier with the results. From start to finish, the experience was outstanding.****, our point of contact, was fantastic throughout the entire process. He was knowledgeable, responsive, and made sure we understood every step of the project. His professionalism and friendly demeanor put us at ease, and we felt confident in our decision to go with Southern Dry.The installation team was equally impressive. They arrived on time, worked efficiently, and maintained a high level of professionalism throughout the job. I was particularly impressed with how immaculately clean they kept everything. It's not often that you find a team that takes such pride in their work and respects your home as much as they did.Our crawlspace now looks amazing, and we have peace of mind knowing that it's properly sealed and protected. I highly recommend Southern Dry to anyone in need of crawlspace encapsulation or any related services. Thank you, ****, and the entire Southern Dry team, for a job well done!SouthernDry Waterproofing & Foundation Repair Specialist Response
07/12/2024
Thank you so much for your glowing review! Were thrilled to hear that youre extremely satisfied with the results of your crawlspace encapsulation and that ****, and the entire installation team, provided outstanding service. We take great pride in our work and are delighted to know that our entire SouthernDry team has earned your trust and recommendation, *******!Review from Margaret G
5 stars05/21/2024
They were professional and thorough. They inspected and found the problem, gave me a reasonable estimate and sent their crew as promised. The end result was a job well done. Five stars all the way. Thank you Southern Dry...SouthernDry Waterproofing & Foundation Repair Specialist Response
07/12/2024
Thank you so much for your fantastic review, ********! Its great to know that our inspection, estimate, and timely service met your expectations. Your five-star rating means a lot to us and we look forward to a continued relationship in the years to come!
Customer Review Rating
Average of 137 Customer Reviews
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