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Find a Location

Aspen Dental has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Aspen Dental

      3732 US Highway 431 N Phenix City, AL 36867-2362

    Business ProfileforAspen Dental

    Dental

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3732 US Highway 431 N, Phenix City, AL 36867-2362
    BBB File Opened:
    4/19/2021
    Business Management
    • Ms. Carrie Renfer, Associate
    Contact Information

    Principal

    • Ms. Carrie Renfer, Associate

    Customer Contact

    • Ms. Carrie Renfer, Associate
    • Ms. Julie Grover, Administrator
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/06/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Complaint Details Unavailable

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Geneva M

    1 star

    06/03/2022

    If it were possible, I would give this place 0 stars. Where do they get their employees off the street corner? I have never in my entire years of wearing dentures which is a lot of years, have I seen such ****** work. It feels like you have a chunk of rubber in your mouth, no teeth imprint, just slick, and that was a nasty feel. My bottom denture felt like a hunk of chew tobacco, and it looks that way too. These people must know a higher or lower power because I don't believe that any other company could continue to function as if they had a pristine reputation, only in the U.S.A. They should name the company LC&S (Lie Cheat & Steal). Please, people, do not allow yourself to be taken advantage of by Aspen Dental. COMPLETE RIP OFF.

    Aspen Dental Response

    06/06/2022

    Dear Sir or Madam:

    Thank you for the opportunity to respond to the complaint filed by ****** ****** on behalf of the Phenix City, AL Aspen Dental branded practice, owned and operated by Lauderdale Dental, LLC. We will be responding to the consumer directly on this communication.

    The Aspen Dental network is committed to breaking down barriers to care. Each independently owned and operated location and care team has the autonomy to work with patients, so they receive quality care. Every patient complaint is taken seriously and the office will work to resolve any concerns that are raised, living into our commitment to say "Yes" to quality oral care.

    I appreciate you giving us the opportunity to review this inquiry directly with the consumer adhering to federal privacy laws.

    Local BBB

    Better Business Bureau serving the Fall Line Corridor, Inc.

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