Business ProfileforJoe Hudson's Collision Center

I took my car to them because my insurance company USAA had them as a nearby shop to where I work. I dropped the car off to them in late June. I had a rental the time my car was getting repaired. When they told contacted me to informed me that my care was ready, I went in paid and told they I'll come back to pick it up. Well, it was the weekend, so I returned on Monday morning pointing out to them the flaws in the repair and *** stated then that he would get the correct bumper since the after-market wasn't fitting correctly and the bumper is wavy. I reached back out no bumper. I stopped by a few weeks later no bumper. *** stated that he was waiting to hear from **** in which they had already approved to correct the issue on 8/16/24. I called and spoke to *** on 9/6/24 @ 11:22 am and he had stated that the bumper was coming from *********, and it should be in next week. When it gets in, they'll paint it and call so they could proceed to fix it. Well, I stopped by there today on my lunch break, spoke to *** again and no bumper. He then tried to tell me the that the bumper is coming from *** ******, and it should be in in about a week. If I could dispute this claim with my bank I would but it's been over 30 days and *** knows pretty much time has lapsed. It does not take 4 months to get a bumper. They were paid $7,000 I want my car fix correctly or reimburse me. I have my pictures as proof as well. *** ****** can fix my car correct or I 'm taking the next step because I document everything.