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ComplaintsforHome Rescue Roofing & Renovations
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/23/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
In Oct 11 / 2019 HOME RESCUE put a roof on my house with a 5 year warranty for labor and material. In November of 2020 the roof begun to leak in the kitchen it was a pretty bad leak it damaged the celling in the conner of the room did water damage to a peace antique furniture ***** ******* tried to fix the roof while he was here I discovered there was no metal around the edge of the roof all around the house they fixed that and replaced part of the roof. that fixed the roof all I want is for them to do is come fix my celling caused by the leaking roof than about 2 weeks ago my bathroom celling started leaking couldn't get a hold of ***** ******* so I called ***** ******* he said he would get ahold of ***** and still know one has shone up don't know why All we want is our celling and our roof repaired .Business response
02/14/2022
Business Response /* (1000, 5, 2022/01/25) */ I am not real familiar with this project, Homeowner has not reached out to us since 2020 when we made a small repair to a job done in 2016 prior to us joining the BBB. None of the other issues were ever discussed. If home owner could provide any documentation as to work being done within warranty period we would be happy to look into it.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.