Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Tiffin Motor Homes, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforTiffin Motor Homes, Inc.

    Motor Homes
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    26 complaints closed in last 3 years

    13 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/21/2000

    Years in Business: 51

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    The company manufactures 26 to 42 foot Allegro motor homes in various styles and floor plans.

    Business Details

    This is a multi-location business.

    Find a Location

    Tiffin Motor Homes, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      105 2nd St. NW, Red Bay, AL 35582
      BBB File Opened:
      4/15/1993
      Years in Business:
      51
      Business Started:
      10/1/1972
      Business Started Locally:
      10/1/1972
      Business Incorporated:
      10/1/1972
      Accredited Since:
      7/21/2000
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of Not Required for this business, issued by Alabama Department Of Revenue

      These agencies may include:

      Alabama Department Of Revenue

      50 North Ripley Street

      Montgomery AL 36132

      (334) 242-1000

      https://www.ador.state.al.us

      Type of Entity:
      Corporation
      Additional Contact Information

      Fax Numbers

      • (256) 356-8219
        Primary Fax

      Customer Complaints

      26 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/12/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      We purchased a new 2023 Allegro Bus in May of last year, and since then, it's spent 10 out of the 12 months we've owned it in the shop. The primary issue has been with the electrical system, compounded by various other problems. From day one, the check engine light has been on, and it's currently on again with a red "stop engine now" warning. Despite multiple trips to the repair shop, the problem persists, and we've hardly had the chance to enjoy our RV before encountering another setback.We've diligently contacted Tiffin each time, but their solution has been to send it back to the shop for repairs. Unfortunately, these attempts have been ineffective, as the issues resurface shortly after we retrieve the *** As responsible consumers, we're hesitant to pass this problem onto someone else by selling the *** so we're left dealing with a significant financial loss due to constant repairs and depreciation. This experience is particularly frustrating as we've owned other Class A motorhomes without encountering such persistent issues.We feel let down by Tiffin's lack of accountability for the time, money, and inconvenience we've endured. We're hopeful that reaching out to the Better Business Bureau will help us find a resolution to this ongoing problem and prevent others from facing similar challenges with Tiffin products.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ron D.

      1 star

      06/27/2022

      Tiffin Motorhomes Quality Control is Non-Existent We purchased a 2022 Allegro Bus 35CP in May (VIN *****************) to replace our 2014 Phaeton 40QBH which we purchased new. We used the 35CP for 1 week and it's now been at Lazyday's for nearly 3 weeks. With a list of 63 items which need attention it will probably be there for many more weeks. Some of the issues are major and there are tons of cabinetry defects. We were first attracted to Tiffin motorhomes because of the quality and workmanship they put into their cabinetry. *** Tiffin should be ashamed of the c*** they are turning out in Red Bay and sending to dealers to fix. On top of that the promise from the dealer you know us we'll make it right! Yea only if Tiffin approves the repairs. In all honesty we wish we could get our *********** Phaeton back. I have pictures of everything to back up my claims. I really can't believe the coach was even allowed to leave Red Bay with so many issues.Not a happy camper!RonD

      Local BBB

      BBB serving North Alabama

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.