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Find a Location

Summit Roofing has 1 locations, listed below.

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    Business ProfileforSummit Roofing

    Roofing Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    21075 US Highway 90 Lot 33, Robertsdale, AL 36567-3432
    BBB File Opened:
    1/13/2020
    Alternate Business Name
    • Summit Exteriors
    Business Management
    • Mr. Marc Maggard
    Contact Information

    Principal

    • Mr. Marc Maggard

    Customer Contact

    • Mr. Marc Maggard
    • Mr. Marc Billingsley
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/16/2022

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    **** *********** *******, aka **** ******* of Summit Roofing reroofed my house in April of 2020. He pitched himself as a former Storm Damage Adjustor. He was bonded & insured at the time. He is a fast talker. He said they complete jobs in 1 day, so I agreed. He used migrants, who mostly couldn't speak English, for his labor. He also asked for money out of pocket until the insurance money came in, but I refused. He claimed he inspected my roof with a drone, post-install, but I was home & never saw him. Later I had it inspected by 3rd party and they found problems. One of which was obvious manufacturers defect. The Owens Corning Duration Sure Strip was visible on roughly 70 sparsely located shingles. You couldn't see this from the ground. His crew either saw this at installation & ignored it or didn't know what they were doing. I told **** about it & he sent out 4 different people at different times to take photos. He argued with me about the issue but his inspectors all agreed with me. He said that he would just reinstall the roof and Summit Roofing would pay for it rather than going thru the pain of fighting the warranty claim. He changed his mind & began stringing me along when he found out that I filed a warranty claim to help him out with cost. Warranty would only pay for 100 shingles that would only butcher my roof when installed so now I'm stuck. I gave **** the benefit of doubt since he was still communicating by text. I didn't know he was changing his residence just before he cut off all communication on 9/29/21. Just found from former unpaid employees that he was arrested for domestic violence(strangulation) in *********** AL & lost his roofing license. Due to the items below, I'm seeking cost for a new roof: 1.Vent jacks not installed right 2.Broken shingles from Installation(no storm damage) 3. Defective Owens Corning Shingles 4. Temp replaced Warranty sample shingles 5. Shingles not covered by Warranty

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Robert D

    1 star

    08/02/2023

    I live in the ****************************. After Hurricane *****, the owner of this company ... ***************** talked me into allowing him to put a new roof on my house. I won't say everything that happened but if you could give negative stars ... I would give 5 negative stars for this shyster. The people he had working the front for him seemed pretty normal, however now it looks like they were also in on the company ways. Luckily, a hail storm came just a month or two after they "said" they were finished, and another roof from a very reputable company put a new roof on and I am completely satisfied. There were times when me and my neighbor told him we were going to the ******* Attorney General ... but we never did. I have never had a company try to **** money out of you ... for ****, in my life like this shyster did.In my opinion he should be in jail.

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