ComplaintsforThe Boat Doc
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Complaint Details
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Initial Complaint
05/06/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I have a boat and needed a new motor installed. I met with ***************, owner of The Boat Doc at **************** in ***********, **. They recommended him as their boat repair service. I presented him with a check for $5000 on July 21, 2023 as a deposit for a new engine to be installed so he could order the parts needed. Mr. *************** promised that he would have parts in two weeks and get started on installation on engine. After 11 weeks of Mr. *** making excuses on text message as he would not answer phone calls. I went to ********* and they informed me that he no longer worked with them as he had promised work and taken money with no results. On October 6, 2023, after leaving the ******* I called and asked Mr. *** for the $5000 to be returned. Mr. *** has since given many excuses for why he can't return the funds. My patience has run out!
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.