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Find a Location

Head's Heating and Air Conditioning has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Head's Heating and Air Conditioning

      6947 Nan Gray Davis Road Theodore, AL 36590

    • Head's Heating and Air Conditioning

      6947 Nan Gray Davis Rd Theodore, AL 36582-8752

    • Head's Heating and Air Conditioning

      PO Box 1315 Theodore, AL 36590-1315

    Business ProfileforHead's Heating and Air Conditioning

    Heating and Air Conditioning
    Multi Location Business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    Based on information provided, this company offers heating and air conditioning services, such as, installatopm, maintenance, repair services, etc.

    Business Details

    This is a multi-location business.

    Find a Location

    Head's Heating and Air Conditioning has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Head's Heating and Air Conditioning

        6947 Nan Gray Davis Road Theodore, AL 36590

      • Head's Heating and Air Conditioning

        6947 Nan Gray Davis Rd Theodore, AL 36582-8752

      • Head's Heating and Air Conditioning

        PO Box 1315 Theodore, AL 36590-1315

      Location of This Business
      6947 Nan Gray Davis Road, Theodore, AL 36590
      BBB File Opened:
      1/1/1994
      Years in Business:
      45
      Business Started:
      1/1/1979
      Business Started Locally:
      1/1/1979
      Business Incorporated:
      11/18/1982
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 83088 for this business, issued by State of Alabama Board of Heating, Air Conditioning and Refrigeration Contractors

      These agencies may include:

      State of Alabama Board of Heating, Air Conditioning and Refrigeration Contractors

      100 N Union St, Suite 986

      Montgomery AL 36104

      (334) 242-5550

      https://hacr.alabama.gov

      BBB records show a license number of S-24087 for this business, issued by Alabama Licensing Board for General Contractors

      These agencies may include:

      Alabama Licensing Board for General Contractors

      2525 Fairlane Dr

      Montgomery AL 36116

      (334) 272-5030

      https://genconbd.alabama.gov

      Type of Entity:
      Corporation
      Business Management
      • Mr. Ronnie Head, Owner
      • Ms. Julie Contestabile, Office Manager
      Contact Information

      Principal

      • Ms. Julie Contestabile, Office Manager

      Customer Contact

      • Mr. Ronnie Head, Owner
      • Ms. Julie Contestabile, Office Manager
      Additional Contact Information

      Fax Numbers

      • (251) 653-4378
        Primary Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/18/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I was placed on their no service list for no reason at all, other then of course costing them money to keep having to make repairs to my lemon of a unit. I called to inquire as to why I had not heard anything from them for my maintenance and was then informed they no longer would service me and no one knew why. Put put insult to injury I have already paid them around $**** to sign up for the warranty program because I could see early this unit was a lemon and would cost money on repairs. All I want is to receive what I paid for and get better service as the service here is horrible down to the owner who was being condescending when we spoke and noted he did not have to give me a reason to no longer service me.

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Anthony N

      2 stars

      09/01/2022

      I've used this company in the past several times and never had an issue. Unfortunately, yesterday was a different story. On 8/31/22, they repaired my outdoor AC unit, which cost: $****.00. I received a call from them today asking for the payment. I explained that I was at work and would need to go to my credit union to retrieve the money to place it on my debit card, as I do not have a card with my credit union. The "bookkeeper") got on the phone and threatened to file a lawsuit in court if it wasn't paid by EOD today (9/1/22). She added that I should have had the money ready before the scheduled repair date. I explained that I would pay tomorrow. She stated that they are not a financing company. I told her that I knew that and reiterated that I only needed until tomorrow to pay since I was at work. I plan to find another company with an understanding of constumer service. This has nothing to do with the techs, they do a great job, but the bookkeeper in the office needs training.

      Local BBB

      BBB Serving Central & South Alabama

      BBB Reports On

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