ComplaintsforRenovation Pro's Construction & Roofing
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Complaint Details
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Initial Complaint
01/24/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Signed agreement for work to be performed on our pole barn on April 6, 2022, total cost $13,397.15. Dow payment provided that day of $6,241.60. A pile of rock for concrete work (the only materials that have been delivered since ***** was delivered and concrete floor was poured for the interior of the ban June 15, 2022. Contractor (***************************) requested we pay ******* concrete directly for this concrete, which we did: $2730.56. Since June 15, 2022, we have received numerous and various excused for no further work scheduled or performed. We have texts from Jun to date for documentation. December 29, we requested proof of license and insurance as shown on the business card; which was not produced. Jan 5, 2023, after nine months without any further work scheduled or completed, we requested paid invoices in writing for the pile of gravel (appx $400), buggy rental (appx $150) and payment for concrete labor to *************************** ($?). WE suggested adding a reasonable 10% for his administration fee to that total and refund the balance of down payment fee - IN ADDITION to a full refund of the amount we paid ******* Concrete. We have received nothing but more excused to date.Business response
03/16/2023
3-16-2023 Business agreed to cancel the contract and refunded money.Customer response
03/16/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*******************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.