Business ProfileforTerry Equipment Company, LLC
At-a-glance
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Business Details
- Location of This Business
- 4143 State Highway 20, Trinity, AL 35673
- BBB File Opened:
- 1/3/2024
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
08/06/2024
- Complaint Type:
- Order Issues
- Status:
- Resolved
I ordered slag for my driveway from this business Terry Equipment in *******. After choosing the type I wanted and getting a quote for it, they delivered and dumped the wrong material. I understand mistakes happen. But after explaining the issue to the owner, he accused me of wanting free gravel. He cussed and offered to come out and spread the wrong material. I explained to him that wasn't an option with my situation and he offered no other solution or refund. Simply wrong and I'm speechless. The company office simply had a miscommunication with their dispatch. I understand mistakes happen, however the consumer should not be liable for mistakes made by the company. The owner offered no solution that was reasonable or sensible.
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