Business ProfileforThe Attic Furniture

Purchase was made on January 7th, 2022. I purchased a couch and a chair at The Attic. When I picked the items up they were both wrapped in plastic without legs on either. The holes for the legs were not aligned and I could not attach the legs myself. They sent someone to my apartment to unwrap the furniture and to place the legs on them. I was out of town for a few days and once I returned, I noticed that my brand new furniture was filthy. Both pieces were covered in dust and my allergies were through the roof. On the 13th, I contacted the owner and asked if they could send someone to clean the furniture and he said the best they could do was exchange the chair for the display model. They did so on Friday, January 14th. I was not at the apartment at the time and their workers came into my apartment with no-one there to make the exchange. The new chair was less dusty then the previous one, but it's still very dirty. I contacted the store once again on the 22nd asking if I could return or exchange the chair because it is also too large for my apartment. I was told that they would only re-sell the chair as a consignment piece for a lower cost than I bought it and I would only retain 50% of the sale cost. I am looking for either a refund for both pieces of furniture OR have them pay for someone to actually come and clean the furniture since both are so dirty/dusty.