Customer ReviewsforJulio Jones Kia

Kia **** bought 2020..From Juio Jones **** Tuscaloosa,Al. Only approximately ****** mileage.. Serious issues.. Indicate some of the issues "" mght NOT be under warranty " Had car TOWED to dealership on Dec 2nd.. They looked at it Dec 3rd!! Nothing has been done to my car.. At dealership for 13 days.. AT ck their response is "" waiting to hear back from ******** "" Appr 3 weeks ago the ck engine light came on.. I went straight to dealership. I was sent across road to Auto zone for code ck ..Supposedly their code readers ""weren't working "" Got code..went back to ************************ " told me " ok" to drive... but bring back in to service the next morning at 10.. Well no appt at ck on next day.. Appt made for approximately 5 days later.. Few days after this..I could not drive the vehicke.. Had appt to have it there Dec 3 at 10 o'clock.. On Sun night Dec 2nd the car was towed there!!!20 codes went off at their ck!!!!!! ********, conveniently could not recall me being in there..not less that a week before..So he was dishonest about me even coming in before.. Again..as soon as ck engine light came on I was at the dealership..******** assisted me.. He doesn't remember. "" I see lots of people" he said. My car 13 days later is just sitting on service lot.. At ck on phone & actually going to dealership is"" we are waiting to hear from ***** I will add.. From the period, I first went there until the earliest appt they could give me on the 3rd, I called numerous times between to see if they had a cancelation..Answer always no.. I've just called a # to speak to a person at Kia ******** waited on phone almost 25 minutes, w a message every few minutes telling me how important my call is!! I'm real disheartened with Kia..Service..Sales..ALL!! Not honoring a warranty !! 2 yo car. Lo mileage!! Granted I was behind on service..due to loss of 3 close family members in 1 year, 2 month time period.. ********* light NEVER on !!!!S *******

I found a Jeep gladiator on the company website and it looked to be in excellent condition 21 model with only 27K miles. Sales person told me it was in excellent condition but was not at the Tuscaloosa location it was at Georgia location but we could go ahead and do the paperwork. We agreed on a price being in excellent condition, so I go to my bank and get a loan for it. The Jeep arrives and it is in rough condition, T-top fiberglass broken, scratches all over it and pretty much every panel on this thing has a scratch and or dent. They then try to tell me they didn’t know about all this until it got to detail shop, chunks of the roof are missing!! Needless to say they didn’t get the check in my hand from the bank. Total misrepresentation of this vehicle on there part, and they offered no apology or anything for my wasted time.

To whom it may concern: I purchased a car at Julio Jones in Tuscaloosa, the car had been in a accident. The lock break sensor coming on and lock the breaks. I ask them to repair it and they said it would be 4 or 5 more weeks before my warranty kicks in. They said you can’t do any about it you have bought it now. You sale a bad car and it’s not working right and you will not repair it. That’s was dishonest. They wouldn’t take back so I went and bought another car at another dealership. That was the car plus $ ****** extra. Crazy…. I waiting to see what ****s says? Julio Jones of Tuscaloosa is not good People. If a car is not in the best condition it can be, don’t sale it.