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ComplaintsforCentral Alabama Asphalt & Construction Company, LLC
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Complaint Details
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Initial Complaint
04/19/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I OWN A PROPERTY THAT SITS BEHIND A PROJECT THAT IS BEING WORKED ON BY CENTRAL ALABAMA ASPHALT AND CONSTRUCTION COMPANY. I HAD A CEMENT PATH THAT LED TO MY DRIVEWAY. THE COMPANY REMOVED IT AND CONSTRUCTED A CEMENT WALL THAT COMPLETELY OBSTRUCTED MY ACCESS TO THE DRIVEWAY OF MY PROPERTY. WHEN I CALLED ********************* , THE ***** , DURING THE **** OF MARCH 29 , 2024 , HE SAID THAT THEY WOULD FIX IT. THEY DID. HOWEVER , THE GRAVEL THAT THEY HAD PLACED FOR ME TO DRIVE OVER WAS LITERALLY TAKEN AWAY , AND , ON APRIL 3 , I EMAILED *********** ABOUT THIS PROBLEM. HE DID NOT RESPOND , BUT IT WAS "FIXED" AGAIN ANYWAY. THIS HAS ACTUALLY HAPPENED ABOUT 3 TIMES. THEN ON APRIL 18 , I FOUND THAT THEY HAD REMOVED ALL THE GRAVEL AGAIN , AND DUMPED IT ONTO MY DRIVEWAY-WHICH LEFT THE CEMENT WALL THAT I COULD NOT DRIVE OVER. I CALLED *********** ABOUT 8 AM ON APRIL19 AND TOLD THE RECEPTIONIST MY ISSUE. SHE GAVE HIM THE MESSAGE. I ALSO EMAILED ***********. HE DID NOT RESPOND AND I CALLED AGAIN AT 11 AM.SAME RECEPTIONIST RELAYED TO ME THAT HE SAID THAT HE "DOES WHAT THE CLIENT (CITY OF ******) TELLS THEM TO DO". HOWEVER , I AM CERTAIN THAT THE COMPANY HAS LEGAL OBLIGATION TO ENSURE THAT THEIR PROJECTS DON'T OBSCURE AN *****'S ACCESS TO THEIR PRIVATE PROPERTY.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.