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ComplaintsforCeramic Remodeling LLC
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Complaint Details
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Initial Complaint
05/07/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Hello sore or maam. My name is *********************************** and on or about 4/15/2024 I hired ***************************** to do a jog for me in which I showed him an insurance letter from ********************** as part of a claim I filed with the as they are my insurer for my resident located at ********************************************. I hired him to repair the floors in the kitchen/laundry area and both bathrooms. He had his son, *****, there who mediated because he could read the letter and translate it to his father. Even still I made sure to say exactly what I needed to both of them per instructions via Progressive. As of May 07, 2024, one toilet is still off the toilet drain with a broken o ring, the sink is hanging off the wall, he had backing board over the existing floor with full knowledge of the toilet and tub backing up with the toilet overflowing and left my toilet in the bath tub without cleaning the toilet out to say the very least. Also he didnt clean my bathroom to specifications meaning deep cleaning the bathrooms and kitchen and removal of all flooring down to the subfloor and installing all new flooring which I bought so the materials that continently walked away minus what I have left and what was used. I spent over $700 got materials and most of it is not in my house or used as far as dollar value.; they just disappeared. The address on his business card is the address across from my house where he rents out @ ********************************************. The name of the business on the business card is Ceramic Remodeling LLC. I I have all the receipts from ********** as well as I do believe individuals where present when I paid him for. several jobs including laying new pipe in the back of my backyard. That was a 4 man crew and again several neighbors witness this event and possibly me paying them that day. That was approximately 1 day prior to starting the work on the inside. I am a100 %total and permanently disabled veteran with severe spinal
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.