ComplaintsforStacy Vann Construction Inc.
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Complaint Details
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Initial Complaint
11/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
***** **** was a subcontractor on a remodel job. I repeatedly asked him for estimates prior to obtaining a construction loan. These were never provider. My contractor gave me verbal quotes from ***** but despite requests for estimates over and over, I never received anything. As work was completed, i paid Mr. **** invoices submitted. The final task to be completed by Mr. **** was the foundation rock work. I had paid for everything up until this last task. The amount was to be $3,500. I received the final bill today for $7,680.00 Furthermore, Mr. **** told my contractor to order a specified number of bags of cement. My contractor, on the request of Mr. **** asked me to order and pay for the cement. I did so. More than HALF of the cement was not used. I was not able to return it and Mr. **** refused to pick up the remaining cement and reimburse me. In addition, Mr. **** did damage to the house. A back step and a portion of the sideing was damaged by his equipment. He did not disclose this to me. My contractor informed me of the damage and that Mr. **** told him he would deduct the damage from the bill.Business response
12/11/2023
We were contacted by Mr ***** ***** to provide estimates for work for Dr ****** ******. After Mr ***** and Dr ****** received the estimates and discussed we were asked to start work by Mr *****. We were contracted for the Master bathroom and closet addition, driveway and front porch addition. We performed all duties of our contracts to date and all other duties asked of us by Mr ***** and Dr ******- such as roof replacement on the reat of the home, siding installation, rock work, removal of existing sidewalk, clean up the entire job site and hauled away debris to the landfill. Spread dirt and sand to smooth around the entire job site. The discrepancies in amounts was do to additional work performed as stated on the invoice. We revised our invoice with deductions for masonry and damage to metal coil stock in lieu of repairs per Dr. ******. If additional copies of all of our correspondence is needed we can provide as asked.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.