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Find a Location

J & B Mini Aussies has 1 locations, listed below.

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    Business ProfileforJ & B Mini Aussies

    Dog Breeders

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Benton, AR 72015-4774
    BBB File Opened:
    9/20/2019
    Years in Business:
    12
    Business Started:
    2/14/2012
    Contact Information

    Principal

    • Ms. Jamy Staggs, Owner

    Customer Contact

    • Ms. Jamy Staggs, Owner

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/17/2021

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    -7/14/21: I purchase a puppy from **** ****** *********** at J&B Mini Aussies and pay $750 deposit and balance of dog is due 8/29/21 -8/17/21: **** demands balance of dog in the amount of $1,231 (2 weeks before it's due) as well as $500 book a flight to ship puppy from Arkansas to Los Angeles states flights need to be booked in advance which is why we needed to pay the $500 -8/29/21: J&B fails to provide flight information and does not return calls or text messages -9/1/21: J&B still fails to provide flight or puppy arrival date -9/2/21: J&B is unable to be reached and avoids contact -9/3/21: I cancel puppy and tell J&B to refund my money, J&B refuses to refund money or provide dog -9/7/21: J&B says they will refund all but the initial deposit of $750 -9/16/21: J&B blocks me from contacting and refuses to refund any money. This "breeder" scammed me out of $2,731 and listed the same dog that I was going to purchase from herfor sale again

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kayleigh G

    1 star

    10/10/2021

    The puppy I got was wonderful but within 24hrs of having him he was extremely lethargic and didn't want to eat. I took him to the vet right away the next morning and the vet informed me that he tested negative for Parvo but she strongly believed it was a false negative since he had every symptom of Parvo. She also informed me that my puppy had to have gotten this sickness before he arrived to me since he has such severe symptoms so soon. Sadly things took a turn for the worst and there was nothing left for the vets to do and I ended up having to put him down. I had the puppy 36 hours before he was in the Vet ER, and within 3 days of having him he had to be put down. I informed the breeder of everything going on and she just stopped responding until I told her I had to put him down and asked for a refund since he had to have been sick before I got him. She then responded asking me to get a necropsy done which was going to cost me another $600-$800 more on top of all the vet bills I already accrued due to my puppy being sick. She never once showed any sympathy or seemed concerned about all that my puppy and I were going through and she was always very short with her responses (both text and email). Also from the beginning I wanted to pick my puppy up myself but she strongly recommended that I use the pet nanny service that uses and have him flown to me since she said it would be much less stress on my puppy. But then once I asked her for a refund since she gave me a sick puppy she told me that flying a puppy can be very dirty and unsanitary, and if I had known that from the start I never would have agreed to it. I then sent her an email explaining everything that happened again along with the vet records, and also explained to her that I felt it was unfair of her to request I pay an additional amount of money on top of all the vet bills I already paid, and getting the necropsy done didn't mean I would get a refund. After I sent that email I never heard from her again. My vet also informed me that Parvo usually comes from unsanitary conditions. She also does not let you come to where she breeds the puppies, which looking back should have been a red flag. I'm not leaving this review to bash the breeder, I just wanted to be honest with my experience so others are aware before purchasing a puppy from here.

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