ComplaintsforBig Southern Bows
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Complaint Details
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Initial Complaint
07/08/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I have $700+ worth of items ordered from Big Southern Bows that I have not received, some of that $700 are partial ordered that I received half of but not the rest. The TAT is typically 28-35 days, totally understand since most of the items are handmade. I have orders from June 2021 to now still hanging out there that I have not received. I have contacted the owner by email and Facebook messaging with no response. I either want the items I ordered/still wanting on or my money back. If the owner will not respond or get me my money back, I plan on taking legal action now. I just wanted to start here first.Initial Complaint
05/20/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed an order on January 21st, 2022 for a shirt that I paid $29.37 for after shipping and tax and I have yet to receive it. I have contacted big southern bows and I have not heard from them. I placed another order on March 12th, 2022 for 4 bows totaling $16.53 again after tax and shipping and have not received those items either. I also have a backpack that was preordered that I paid for almost 5 months ago now and customers are getting told nothing. I also have a Easter Dress that I paid for in March that I have not received either. I also have 2 Mother's Day shirts that I have no received either. They took down their website so I can't access my account to get the rest of my orders screenshots.Initial Complaint
05/20/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I purchased 2 different orders from Big Southern Bows and have not received my order. On December 29 my purchase was for $97.21 and February 20 my purchase was $28.08. I have reached out to the owner with no reply. She has muted her Facebook page and I know there are several other people she has taken money from and did not fulfill their orders.
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Customer Complaints Summary
5 total complaints in the last 3 years.
0 complaints closed in the last 12 months.