Business ProfileforBrown's Collision Center

Edit: Allstate called them and did admit that a tire on my car was punctured when they had due to an employee running something over. Ok, so. It happens. Why did they have to loe and be shady about it. Also Mitch B**** told Allstate that they shaved the tire down to match the others since they were in good conditiin and that it would not have caused the wear i spoke.of. well i trust the dealerahip who jas serviced my car for 5 years over some place that cant even admit they had to replace a tire. I wouod not have been upset. Just tell me what happenedm i really am reasonable person and knows that thing happen. Used Brown's because it was on the preferred list from Allstate when a sign hit my car. There was just body damage mostly to the hood of my car. They had My car for a month. an incident happened that they will not tell me about. They ended up having to replace a tire on my car unrelated to the body work. I did not find out about it until a month after picking up my car. Took my car In for service and dealer ship said I needed 3 new tires on my car. My tires are not old and in good shape. I asked why only 3 and they said well 1 tire is brand new. I had not replaced a tire in the month from picking my car up from Brown's. So ended up spending $600 on tires because they replaced 1 and never told me. My car is AWD . If I had known I could have taken it to be looked at. But because they never told me my tires wore unevenly and wire was showing on 2 tires. could of caused a blow out. When I called Brown's about it noone ever called me back. I stopped by one day. I was escorted out of the building by my advisor and he said he could neither confirm or deny that my car was the one there was an incident with and an employee had to buy a new tire for a car. He said I am sorry not sure what you want me to do. When I picked my car up after it was fixed noone walked me through what was done or make sure I was happy with the work. I have sent In a complaint to Allstate