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Find a Location

Mike's Home Maintenance has 1 locations, listed below.

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    Business ProfileforMike's Home Maintenance

    Home Maintenance

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    Bentonville, AR 72712-5006
    BBB File Opened:
    9/11/2019
    Years in Business:
    9
    Business Started:
    1/1/2015
    Business Started Locally:
    1/1/2015
    Business Incorporated:
    10/28/2019
    Type of Entity:
    Corporation
    Business Management
    • Mr. Chris Dobson, Owner
    Contact Information

    Principal

    • Mr. Chris Dobson, Owner

    Customer Contact

    • Mr. Chris Dobson, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/06/2021

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Complaint Details Unavailable

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kathleen E

    1 star

    12/08/2021

    Word to the wise, look elsewhere . Lack of communication, unprofessional .

    Mike's Home Maintenance Response

    12/09/2021

    Mrs. ******** we did exactly the work we were contracted to do and it looked amazing. We. Hanged things that you wished to be changed and charged nothing extra. We dealt mainly with your husband who, as we finally found out, was not very good at communicating with you. We offered to do anything possible to make you happy since all you could do was gripe and gripe and complain about everything. We took your husband's comments about your attitude as a joke to begin with but we quickly found out that there is a REAL reason he is scared of you. I sincerely hope everyone who hires Mr in the future will read this review you wrote. Your type are the ones we typically try to bid extremely high in hopes of not winning the bid. It was my bad luck that assured our working with you. I feel extremely bad for your husband, who has expressed his desire to not have to deal with you in any aspect of life. Thankfully I am not stuck in an unhappy marriage. I believe I'd rather stick my unthinkables in a blender than have to live with a mean, heartless, unpleasant, habitually unhappy woman. The Bible tells us about women like you and it seems, once again, the Bible is right. The work we did was impeccable and everyone who sees the pictures thinks it looks amazing. You are the only person who wants to speak badly of my company. I did a touch over a million in sales this year and YOU are the only person who wants to complain about your little porch roof cover. I didn't build this company to what it is by doing crappy work. I sincerely hope you find a way to lose your hatred for the majority of the population before ***** decides to return and hold you accountable for the way you treat people. God bless your husband. Have a wonderful day.

    Customer Response

    12/13/2021

    ok so you just admitted to over charging us thanks for the confirmation. You cant hide behind a statement of faith and not tell the truth . But thanks for the chuckle we both laughed! Wouldn't recommend you to anyone.

    Mike's Home Maintenance Response

    12/15/2021

    I admitted that TYPICALLY you are the type of person we bid high on. But I didn't know this at the time of my estimate or it would not have been 22k for the project. It would have been more like 30k. 22k for the project and 8k as a bonus for having to deal with someone of your nature. You are just an evil woman with nothing else to do in this life but make everyone around you miserable and exhausted. I've prayed for you numerous times in hopes of you realizing how petty and ignorant your complaints are. You'd rather try to ruin a 25 year old business than to just admit you're wrong. Every contractor has that one customer every year who they wish they'd seen coming and steered clear of. That, ma'am, is you. There should be a social media platform where contractors could blacklist bad customers. I wonder how many folks would quickly add you to it.

    Customer Response

    12/16/2021

    Mike I think you have mental issues. We didnt like the job, get over it ... how long it took, they way it was done, no communication, materials used or materials you didnt bring, the number of times people were pulled from the job to finish or fix another job somewhere else . if you want to say Im evil because I didnt like the job or the finished product fine .. Get over it and move on, we have ..we will not respond to any further comments you have ..

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