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Find a Location

DDS Dentures + Implant Solutions has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • DDS Dentures + Implant Solutions

      2372 Springhill Rd Bryant, AR 72019-7572

    • DDS Dentures + Implant Solutions

      1313 Highway 62 65 N STE D Harrison, AR 72601-2005

    • DDS Dentures + Implant Solutions

      2501 Market Trce STE A Fort Smith, AR 72908-8881

    • DDS Dentures + Implant Solutions

      635 Dave Ward Dr STE 101 Conway, AR 72034-7146

    • DDS Dentures + Implant Solutions

      5320 W Sunset Ave STE 154 Springdale, AR 72762-4410

    Business ProfileforDDS Dentures + Implant Solutions

    Dentist
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    DDS Dentures + Implant Solutions has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • DDS Dentures + Implant Solutions

        2372 Springhill Rd Bryant, AR 72019-7572

      • DDS Dentures + Implant Solutions

        1313 Highway 62 65 N STE D Harrison, AR 72601-2005

      • DDS Dentures + Implant Solutions

        2501 Market Trce STE A Fort Smith, AR 72908-8881

      • DDS Dentures + Implant Solutions

        635 Dave Ward Dr STE 101 Conway, AR 72034-7146

      • DDS Dentures + Implant Solutions

        5320 W Sunset Ave STE 154 Springdale, AR 72762-4410

      Location of This Business
      2372 Springhill Rd, Bryant, AR 72019-7572
      BBB File Opened:
      12/1/2005
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Alternate Business Name
      • Dentures and Dental Services
      • Heath Bryan Coleman of Arkansas, DDS
      • DENTURES+IMPLANT SOLUTIONS
      • DDS Dentures + Implant Solutions of Bryant
      • DDS Dentures + Implant Solutions of Conway
      • DDS Dentures + Implant Solutions of Harrison
      • Affordent of Springdale
      • DDS Dentures + Implant Solutions of Springdale
      Business Management
      • Dr. Thomas J. Kennedy DDS, Incorporator
      • Mr. Heath Coleman, Manager
      Contact Information

      Principal

      • Dr. Thomas J. Kennedy DDS, Incorporator

      Customer Contact

      • Dr. Thomas J. Kennedy DDS, Incorporator
      • Mr. Heath Coleman, Manager
      • Mr. Malcolm Dove, Office Manager
      • Dr. Brant Crisp DDS, Associate
      • Dr. John Hargett DDS, Associate
      • Dr. Jim Curlin, Partner
      • Ms. Heather Brahler, Office Manager
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/05/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      I went to my first appt and was given a dental plan for new dentures and implants. Several weeks later I received a call stating that the dentist said he couldn't perform the implants. I ask if the could do the dentures, and she stated she would call me back with an appt. Several weeks passed and never a call. I called and asked for an appt with the dentist. I went to the appt. He stepped in and stated he couldn't perform the implants, but yes for dentures, and left. Never saw him again. The person that did the impression had to do it 6 times. The ****** **** came back and said it wasn't his fault, it was mine, stating this right at my back. I had to calm back numerous times, due to them never returning any of my calls, to see if the dentures were ready for my last fitting. When I went to pick them up, they had to keep adjusting them, and never got them correct. They handed them to me dirty, covered in plaster. The same ****** **** told me if I needed anything else, just call. My first visit, after driving 2 hours to get there, the same ****** **** was very rude and tried to tell me they were rescheduling my appt due to people being out sick. The other lady said they would keep my appt. Now, i have tried to calm numerous times because they still don't fit, for them to make this right and they will not return my calls. I just want my money back, so I can go to another dentist and get dentures that are right. These do jot fit my mouth and won't even stay in with adhesive. They don't fit properly and there is no possible way to wear them. I used all of my insurance benefit and had to utilize the *** benefit, that I am still paying on for this dentist and can not use the dentures. The people, jncluding the dentist, are very rude to everyone. There is one lady, af the front desk, that is the only one that was respectful. I have a coworker going through the same issues with yhis dentist. We both paid everything up front. I just want my money back to fix the issue.
      Read More

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      N. H.

      1 star

      06/16/2023

      I started April 2022 & had my top teeth all pulled. Dr talked me into getting a partial for the bottom. I went back for adjustment & then it got where I’d go in for the next procedure but they would do something else. I went in April 2023 with one of my teeth bothering me. They first told me my appt was canceled because I was late due to traffic. I tried to call but no answer. But they went ahead & took me. They took x-rays & when Dr came in he told me I had a cavity under a crown on another tooth & never spoke of the tooth hurting me. I told him I wanted the remaining teeth pulled & not spend money on bad teeth. But I was about to have a knee replacement & needed to think about getting that done after surgery. The Dr seemed upset & told me whenever I decided what I was going to do to get back with them. April 31st, 2023 I had a TIA & went to the ER in Conway. Then I went the following Mon to my heart Dr in Little Rock. After that I had an MRI, then went in to have my heart shocked back into rhythm. The follow up appt Dr ask if I felt any different doing the shocking. I had not felt any different. Then he informed me that my heart didn’t stay in rhythm. He put me on blood thinner for the rest of my life. After all this, I have been calling affordable dentures to see about getting the rest of my teeth pulled & they have not answered the phone & say to leave phone # & they have not returned my call. I have called too many times in two weeks with no response. Checking with another dentist, I feel they over charged me ($5,915.49) and my work has not been completed. Very unsatisfied with the length of time to complete my procedure. And not calling me back. At this time I do not want them to pull my other teeth & get the lower denture being on blood thinner. But I would like a refund of some money if overcharged.

      DDS Dentures + Implant Solutions Response

      06/24/2023

      The person above was contacted and request was resolved.

      Customer Response

      06/29/2023

      I had a phone call on Sat, June 24, 2023 from a lady saying they had gone over my records & owe me a refund of $2,257.00 but since I paid with my credit card, i would have to come to there office so they can credit my card. They would not except a check for payment. I was at their office first thing on Mon morning to get my credit. The receipt did not show their name on it. Not very professional as it looked very generic. I ask why they would not answer the phone & was told some of their business had closed so everyone was coming to them. Also that she was training two new receptionist and too busy to return calls. Upon checking my credit card account my funds finally posted to my credit card after four (4) days. I’m am done with Affordable Dentures and will not recommend them to anyone else. I still have to get my bottom partial finished somewhere else after over a year.

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