ComplaintsforWater Designs Vinyl
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Complaint Details
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Initial Complaint
10/07/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
We started a pool contract back in May. We paid him 24,250.00 by check as the initial deposit to order our pool kit, dig the hole and begin installation. He lied to us for months saying he ordered the kit and that it was a problem with shipping. Then after increased pressure, we found he never did order it. After several more weeks of pressure, he sent us a picture of the check he used to order the kit, only to find out a few weeks later from the pool kit company that the check bounced. We called him upset saying that there is not reason that the check should bounce when our payment for the kit when our payment was more than double the cost to order the kit. He admitted that he spent our money on other projects. We told him we wanted to cancel our contract and he agreed that he would get us our money back before October 7. He has been ghosting me since then. Won't answer phone calls or text. We know where he lives, but haven't been able to get a hold of him as he lives in Cabot. I am not wanting to dump a ton of money into fighting this as I don't think he has many assetts to go after other than the tractor he has left sitting in our yard for months.
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.