At-a-glance
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Business Details
- Location of This Business
- 1160 Collier Dr, Conway, AR 72032-8588
- BBB File Opened:
- 3/10/2020
- Years in Business:
- 6
- Business Started:
- 5/1/2018
- Business Started Locally:
- 5/1/2018
- Business Incorporated:
- 5/3/2018
- Accredited Since:
- 4/3/2020
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Number of Employees:
- 3
- Alternate Business Name
- Moix Etc
- Related Businesses
- Business Management
- Mr. Michael Moix, Owner
- Contact Information
Principal
- Mr. Michael Moix, Owner
Customer Contact
- Mr. Michael Moix, Owner
- Additional Contact Information
Phone Numbers
- (501) 327-2255Other Phone
- (501) 327-2255
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Michael R
10/23/2021
![](https://m.bbb.org/prod/ProfileImages/3befe9d8-0bed-4d74-abe7-109077485e7d.png?tx=w_46)
Moix Equipment and Toy Company, LLC Response
10/28/2021
IN RESPONSE:
WE DID NOT HAVE THE BRACKETS NECESSARY TO INSTALL THE SWIVEL SEAT. WE INFORMED THE CUSTOMER THAT WE WOULD HAVE TO ORDER THE RIGHT PARTS, AND HE SAID HE NEEDED HIS TRACTOR THAT WEEKEND, SO WHATEVER WE CAN DO TO MAKE IT WORK. ONCE THE PARTS WERE IN, I CALLED AND INFORMED THE CUSTOMER AND SCHEDULED A DATE FOR HIM TO COME IN. HE DID NOT COME IN WHEN SCHEDULED, CALLED LATER, AND ASKED IF THE PARTS WERE IN TO WHICH I INFORMED HIM AGAIN, YES. HE DROPPED IT OFF ON HIS OWN ACCORD AT A LATER DATE THAN SCHEDULED SO WE FIT HIM INTO THE WORK ORDER LINEUP.
NO BOLTS WERE LEFT OFF OR LEFT LOOSE OR INSTALLED BROKEN. THE CUSTOMER INFORMED US THAT HE IS DIGGING A POND AND I VERIFIED WITH KIOTI THAT THIS SUBCOMPACT TRACTOR IS NOT ENOUGH TO DO SUCH A JOB. IT IS TO THE CUSTOMER'S DISCRETION ON WHAT HE DOES WITH IT, BUT IT SOUNDS LIKE THE TRACTOR WAS OVERWORKED.
YES, MR. ****** DID BRING IT IN WITH A LIST OF JOBS (SEE RO: 2569), MOST OF WHICH WE DID NOT HAVE A CHANCE TO EVEN GET TO. THE CUSTOMER AS STATED, CALLED ROUGHLY 3 DAYS AFTER DROPPING IT OFF AND ASKED IF WE WERE DONE. HE DID NOT DROP OFF WHEN SCHEDULED, SO WE WERE WORKING HIM IN THE RO'S WE ALREADY HAD, SO HIS WAS ABOUT A WEEK OUT BEFORE WE WERE GOING TO BE ABLE TO WORK ON IT. HE CALLED AND SAID HE NEEDED TO USE THE BUCKET FOR THE WEEKEND AND WANTED TO PICK IT BACK UP, SO WE REMOVED THE BACKHOE AND DID THE PRIORITY JOBS TO GET THE TRACTOR OUT THE DOOR. AS FAR AS THE WEEL BOLTS COMING LOOSE, AT THIS POINT, THE CUSTOMER HAD WELL OVER 50HRS ON THE MACHINE, AND THE MANUAL STATES TO CHECK ALL NUTS AND BOLTS ON THE WHEELS TO MAKE SURE THEY HAVE NOT LOOSENED. THIS IS NOT COVERED UNDER WARRANTY BUT I COVERED IT FOR HIM THIS ONE TIME ON THE WEELS AND INFORMED THE CUSTOMER.
I, NOR ANYONE ELSE HERE INFORMED THE CUSTOMER THAT PARTS WERE IN. THE CUSTOMER CALLED AND ASKED I
![](https://m.bbb.org/prod/ProfileImages/3befe9d8-0bed-4d74-abe7-109077485e7d.png?tx=w_46)
Customer Response
10/29/2021
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