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            • Quality Inn

              2409 N Washington St Forrest City, AR 72335-1856

            Business ProfileQuality Inn

            Hotels

            Contact Information

            2409 N Washington St

            Forrest City, AR 72335-1856

            Get Directions
            (870) 970-6161

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            2409 N Washington St, Forrest City, AR 72335-1856
            BBB File Opened:
            11/17/2020
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Traveling soon? Shop smart when booking a hotel room

            Customer Complaints

            1 Customer Complaints

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            Most Recent Customer Complaint

            03/22/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            On Feb 24 a ice storm swept across Arkansas my entire community raced to book hotels expecting to be without electric for days. To my surprise power was quickly restored so I canceled my reservation well before the 4pm cut off for cancelation. The website stated pay at the desk and my card will not be charged.. At 7pm I lost power again. All hotels are now full so now me and my disabled child are stuck in the cold with no electric for two fulls days. Unable to get a room because I'm poor we live on sec 8 and SSI. The $138 being held by quality inn is all the money we have. It it my emergency fund. Long story short the hotel still has not released my money. When I call ***** very nicely tells me I am entitled to have my money released but offers no explanation as to why it is not. They keep asking me to wait another week. Now my cell phone is disconnected and I can't even call and beg for my money anymore. Can anyone help me. Confirmation number XXXXXXXX. Cancelation number XXXXXXXXX
            Read More

            Customer Reviews

            0 Customer Reviews

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            Local BBB

            BBB Serving Arkansas

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