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Business ProfileforBluesky Vacation Homes
At-a-glance
Related Categories
Business Details
- Location of This Business
- PO Box 6198, Hot Springs, AR 71902-6198
- BBB File Opened:
- 1/27/2014
- Contact Information
Principal
- Ms. Moranda Golden, Property Manager
Customer Contact
- Ms. Moranda Golden, Property Manager
- Additional Contact Information
Fax Numbers
- (501) 205-0403Primary Fax
- (501) 205-0403
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
12/06/2021
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Deborah D
09/01/2022
Bluesky Vacation Homes Response
09/20/2022
This guest did stay with us and damages to the leather couch were recorded and photographed by our housekeeping staff after checkout. The damages were more like heat stains from the bottom of coffee cups.
We filed a claim with Airbnb Host Protection and absolutely DID NOT attempt to bill the guest directly for this. We even stated in our host claim that we did not charge the guest, nor withhold their security deposit. This is a very expensive leather couch and it absolutely could not be repaired because of the type of leather.
After reviewing our data usage for the guest's stay, I do see where there was an interruption to the internet during the rental and that the guest did text in a report of this. This interruption was on the provider end and we reported the outage. Unfortunately, we were not aware that the issue had not been resolved promptly and we do apologize for that inconvenience. Our goal is for our guests to always have a great stay and have the amenities they need to enjoy their time.
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