Business ProfileforSky Transmissions & Automotive

Sky Transmission and Automotive in Jonesboro, AR was paid $700 in addition to tax to install a transmission in a 2011 Ford Mustang V6 in September of 2023. The total payment comes out to $860 because the vehicle had to be towed. Invoice #*********. Upon receiving the vehicle from Sky Transmission, the vehicle was leaking transmission fluid and showing a check engine light. Following this, I contacted Sky Transmission by phone and communicated the issues I was having with the vehicle. Sky Transmission was then paid an additional $50 to inspect the transmission and diagnose the issue. I was contacted by Sky Transmission and told the problems were indicative of a bad transmission. Following this event, I had the vehicle repaired at a separate shop, ***** **** *** ******, costing upwards of $400 in related repairs including reseating the transmission and replacing the broken upstream 02 sensor caused by Sky Transmission. Today, 5/2/24, I have contacted Sky Transmission and was told by **** that although he admits with the proof I have provided that Sky Transmission is at fault for the broken 02 sensor, he is refusing to do anything to make the situation right. Sky Transmission refuses to offer any resolution. I wish to be compensated for the price of the 02 sensor installation ($186.43) and the vehicle diagnosis fee ($50) as Sky Transmission damaged my vehicle and failed to do their job. I am trying to attach the receipt for both Sky Transmission and the repair completed by ***** **** *** ****** but I am having techinical issues. If these documents are needed I can provide them. **** alleges that had I taken the car to him he would have fixed it free of charge, however I did take the car to Sky Transmission and they failed to diagnose the issue. Additionally, I am only requesting compensation for the damaged 02 sensor and diagnosis fee.