Share
Business ProfileforTech Friends, Inc.
At-a-glance
Customer Complaints
14 complaints closed in last 3 years
3 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 2225 E Highland Dr, Jonesboro, AR 72401-6127
- BBB File Opened:
- 2/12/2014
- Years in Business:
- 19
- Business Started:
- 9/3/2004
- Business Incorporated:
- 9/3/2004
- Accredited Since:
- 4/1/2018
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Number of Employees:
- 85
- Alternate Business Name
- JailATM.com
- Business Management
- Mr. Aaron Gray, Accountant
- Contact Information
Principal
- Mr. Aaron Gray, Accountant
Customer Contact
- Mr. Aaron Gray, Accountant
- Additional Contact Information
Fax Numbers
- (815) 346-5903Other Fax
Website Addresses
- (815) 346-5903
Customer Complaints
14 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
11/09/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
Customer Reviews
28 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Ebony R
02/19/2024
Tech Friends, Inc. Response
02/26/2024
Ebony R*********,
I
found that your order was declined due to suspected AVS fraud. Address
Verification Service checks (AVS) are performed by credit card associations and
issuing banks typically when you request authorization for a credit card
purchase. AVS checks work by comparing the cardholder’s billing address (street
name and number, ZIP code, etc) against information in the credit card issuing
bank’s databases.
Any
funds that were taken out of your account were placed on hold by your financial
institution. We have not and will not receive the funds. They should be
released back to your account within 5 -10 business days of the hold taking
place. For more information, please contact your financial institution. To Edit
Or Remove Your Payment Method
Click My Account
Click Settings
Click Payment Methods
Select The Payment Method That You Wish To Edit Or Remove
Click Edit
You Can Change The Details Of The Card Here Or Click Remove To Delete The Card
For
more information on this and other issues, please feel free to check out our
Support page at any time by clicking the Contact tab at the bottom of the
JailATM web page.
Thank you
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.