Additional Information for Dodge Off Road, LLC

Principal

• Mr. Danny Gaston, Owner

Customer Contact

• Mr. Danny Gaston, Owner

Global

• We do not accept returns in most cases. Please be sure of what you are ordering before you place your order. Some returns will be accepted with prior authorization. In the event that you send a product back to us with or without prior authorization, a 20% restocking fee will apply if the product is accepted. If there are manufacturing defects or the order was shipped incorrectly (i.e. wrong part, etc.), we will fix those errors for a period of 14 days past receipt of your order. Defects are defined as problems with the product or it's individual parts that keeps it from being usable without major modifications, and that these issues are not caused by the vehicle's condition, interference from other parts or modifications done to the vehicle, or improper installation or modifications done to the product, at our discretion. Other conditions may apply at our discretion as needed. Our goal is to provide you with quality parts that you will be happy with, but we are not responsible for damages or issues that are caused by others, including shipping, installation, maintenance, and general wear and tear. We are not responsible for parts ordered incorrectly by the customer - we build/fulfill your order based on the information you provide us.
  
  All refunds are given as store credit only once your order has started production. We may refund you in the same manner that you paid if you cancel your order before we start building it.