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Find a Location

Norman Cockrell Cars has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Norman Cockrell Cars

      12518 Highway 140 N Lepanto, AR 72354-9440

    • Norman Cockrell Cars

      PO Box 387 Lepanto, AR 72354-0387

    Business ProfileforNorman Cockrell Cars

    Used Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Norman Cockrell Cars has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Norman Cockrell Cars

        12518 Highway 140 N Lepanto, AR 72354-9440

      • Norman Cockrell Cars

        PO Box 387 Lepanto, AR 72354-0387

      Location of This Business
      12518 Highway 140 N, Lepanto, AR 72354-9440
      BBB File Opened:
      1/14/2013
      Years in Business:
      36
      Business Started:
      1/1/1988
      Business Started Locally:
      1/1/1988
      Business Incorporated:
      4/25/2013
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Contact Information

      Principal

      • Mr. Norman Cockrell, Owner

      Customer Contact

      • Mr. Norman Cockrell, Owner
      • Ms. LaDonna Cockrell, Office Manager
      Additional Contact Information

      Fax Numbers

      • (870) 475-6257
        Primary Fax

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      0 Customer Complaints

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      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

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      Most Recent Customer Review

      l.c. k

      1 star

      07/19/2023

      DO NOT PURCHASE FROM HERE! COCKRELL Auto or B&C Auto Sales is CROOKED and definitely doing business ILLEGALLY. July 10, 2023, they repossessed my vehicle and said I haven't made a payment since February 2023. I purchased the vehicle in October, 2022 and made monthly payments by mail with money orders and sent self addressed stamped envelopes every month (because they dont have a credit card machine, so you have to either pay cash in person or send money orders). The last payment I made was May 24, 2023 and when I produced receipts from the money orders I purchased, the owner and his grandson who runs the carlot, COTY, stated that they never received payments. Mr. Norman, who is the owner was very rude and stated at first that I would have to pay $2100 to get caught up. I showed up the NEXT day with $2100 to get caught up and let them know that I was getting tracking on the money orders that they claim they never received from the post office, and they then told me that I would have to pay the entire balance of the vehicle ($10,000) in order to get my vehicle back. Since I didn't have the $10,000, I was told to get my belongings out of the vehicle and that was his final answer. During those months that they claim they never received payments, the NEVER called or send any correspondence stating that I was behind, when I asked why they never called, his response was: "We dont call people we just let them get behind and dig their own hole" Since then, I've had to pay for the post office to track those missing money orders ($17 each), and waiting to hear back from them and once they investigate, They're very unorganized, they literally record payments on a 3x5 index card in pencil. The owner, Mr. Norman was VERY condescending and rude and his grandson, Coty seems to be doing something illegal as he was quiet as a mouse when I raised the issue about the missing money orders.

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